Assistant Banking Center Manager - Morse Road Office

Park National Bank; Columbus (OH); On-site; USD 27,552,000 - 38,573,000; Full time

Job summary

Park National Bank is seeking a capable Branch Manager in Columbus, OH to lead daily branch operations, drive sales and customer satisfaction, and coach a small team. You will oversee deposits and loan activity, promote digital services, and ensure policy compliance while representing the bank in the local market.

Requirements include a high school diploma, 2–4 years banking experience, and at least 1 year of supervisory experience. Full-time, on-site schedule with daytime hours.

Qualifications

• High School Diploma or equivalent required.
• 2–4 years of banking experience required.
• Associates or Bachelor's in Business or related field.
• Minimum 1 year supervisory experience preferred.

Responsibilities

• Serve customers promptly and professionally per Park Promises standards.
• Ensure branch policies and procedures are followed per Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Promote digital product adoption for customers and branch staff.
• Responsible for Deposit Account origination and maintenance.
• Mine customer relationships for consumer lending opportunities and originate Consumer Loans.
• Refer products to other Lines of Business and subject matter experts.
• Promote the bank within the market area with leadership.
• Identify, measure, monitor, and mitigate branch risks.
• Maintain compliance with policies and risk concepts.
• Lead and train staff, conduct performance reviews, and manage timecards for 5+ FTEs.

Skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Adaptability

Basic computer skills

Influence others

Organizational skills

Multitasking

Leadership/Management

Team collaboration

Analytical thinking

Problem solving

Independent work

Education

High School Diploma or Equivalent

Associates or Bachelor's Degree in Business or related field

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Columbus, OH 43229, USA

• Branch Delivery
• Full-Time

Description

*Role not eligible for sponsorship*

RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management
• Act as advocate of digital product adoption for customers and internal support for branch associates.
• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
• Actively work with branch manager and leadership to promote the bank within the market area.
• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Must be available for periodic community-based or networking events on evenings or weekends as needed
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Ability to influence others
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Leadership/Management Skills
• Ability to build collaborative relationships
• Ability to develop or mentor others
• Ability to work as part of a team
• Analytical Thinking
• Problem/Situation Analysis
• Ability to work Independently

PHYSICAL REQUIREMENTS This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

High School Diploma or Equivalent required

2 - 4 years of experience in banking field required

Associates or Bachelor's Degree in Business, or other business-related field of study

Minimum 1 year of supervisory experience preferred.

SCHEDULE

Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.