Assistant Banking Center Manager - Morse Road Office

Park National Corporation; Columbus (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Park National Corporation is seeking a full-time, on-site banking professional in Columbus, OH to serve customers and drive Retail Banking initiatives. The role focuses on deposits, lending referrals, and digital product adoption while adhering to risk, compliance, and customer service standards.

The position requires 2–4 years of banking experience, a high school diploma (or equivalent), and a 1-year supervisory background.

Qualifications

• High School Diploma or Equivalent required.
• 2 - 4 years of experience in banking field required.
• Associates or Bachelor's Degree in Business, or other business-related field of study.
• Minimum 1 year of supervisory experience preferred.

Responsibilities

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Act as advocate of digital product adoption for customers and internal support for branch associates.
• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
• Actively work with branch manager and leadership to promote the bank within the market area.
• Identify, measure, monitor, control and mitigate departmental and enterprise-wide risks.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Must be available for periodic community-based or networking events on evenings or weekends as needed
• Other duties as assigned

Skills

Interpersonal/Customer Service Skills

Written and Verbal Communication

Ability to follow directions

Adaptable to change

Basic Computer Skills

Ability to influence others

Organizational Skills/Detail Oriented

Multi-Tasking

Leadership/Management Skills

Team collaboration

Analytical Thinking

Problem Solving

Independent work

Education

High School Diploma or Equivalent

Associates or Bachelor's Degree in Business

Job description

*Role not eligible for sponsorship*

RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management
• Act as advocate of digital product adoption for customers and internal support for branch associates.
• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
• Actively work with branch manager and leadership to promote the bank within the market area.
• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Must be available for periodic community-based or networking events on evenings or weekends as needed
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Ability to influence others
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Leadership/Management Skills
• Ability to build collaborative relationshipsAbility to develop or mentor others
• Ability to work as part of a team
• Analytical Thinking
• Problem/Situation Analysis
• Ability to work Independently

PHYSICAL REQUIREMENTS

This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or Equivalent required
• 2 - 4 years of experience in banking field required
• Associates or Bachelor's Degree in Business, or other business-related field of study
• Minimum 1 year of supervisory experience preferred.

SCHEDULE

Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.