Assistant Bank Branch Manager

CFS; Grand Rapids (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

$0 Cost Medical Plan options

Dental & Vision

Discounted Childcare

Pet Insurance

Paid Time Off

401(k) match

Job summary

CFS in Grand Rapids, MI seeks an Assistant Branch Manager to support the Branch Manager in operations, compliance, and revenue growth. You will lead a team, ensure sound processes, and engage with customers to deliver financial solutions.

The role emphasizes leadership, regulatory knowledge, and customer-focused performance. Benefits include low-cost medical options, dental/vision, 401(k) match, PTO, and more, with onsite work at the Grand Rapids location.

Qualifications

• 2+ years in banking or related field.
• Detailed knowledge of banking regulations.
• Strong verbal and written communication.
• Ability to create processes and build sustainable structures to drive results.
• Proficiency with Microsoft Office.
• Experience in sales management and customer experience.

Responsibilities

• Provide financial solutions and advice to customers in-person and through email, phone, and instant messaging.
• Maintain weekly cash flow and ensure operational soundness of the branch.
• Build and develop a high-performing team through onboarding, coaching, and training.
• Manage operational, human capital, reputational, and business risk by adhering to regulations and bank procedures.
• Drive deposit growth through proactive activities and increase wallet share of consumer and business households.
• Lead effective problem resolution and foster a positive work environment.

Skills

Banking experience

Regulatory knowledge

Communication skills

Team leadership

Process creation

Customer service mindset

Tools

Microsoft Office

Job description

Position: Assistant Branch Manager

Salary: $50,000 - 55,000 + Bonus

Benefits:

• $0 Cost Medical Plan options
• Dental & Vision
• Discounted Childcare
• Pet Insurance
• Paid Time Off
• 401(k) match

Location: Grand Rapids, MI (Onsite)

Job Summary: Support the Branch Manager in overseeing branch operations, ensuring compliance, and driving deposit growth. This role focuses on operational soundness, team leadership, and proactive customer engagement to increase revenue and wallet share. Here are a few reasons to apply:

• Strong leadership opportunity with a growing financial institution.
• Competitive compensation and benefits package with low-cost healthcare options.
• Collaborative culture focused on customer service and team development.

Key Responsibilities Of The Assistant Branch Manager

• Provide financial solutions and advice to customers in-person and through email, phone, and instant messaging.
• Maintain weekly cash flow and ensure operational soundness of the branch.
• Build and develop a high-performing team through onboarding, coaching, and training.
• Manage operational, human capital, reputational, and business risk by adhering to regulations and bank procedures.
• Drive deposit growth through proactive activities and increase wallet share of consumer and business households.
• Lead effective problem resolution and foster a positive work environment.

Preferred Skills Of The Assistant Branch Manager

• 2+ years of experience in banking or a related field.
• Detailed knowledge of banking regulations.
• Strong verbal, written, and interpersonal communication skills.
• Ability to create processes and build sustainable structures to drive results.
• Proficiency in Microsoft Office (Excel and Word).
• Experience in sales management and customer experience.

Bonus Skills Of The Assistant Branch Manager

• Familiarity with Jack Henry banking products.

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