Assistant Bakery Manager

Nothing Bundt Cakes - Bellevue; Bellevue (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Bakery Manager to support team leadership and enhance guest experiences. This dynamic role involves working closely with the Bakery Manager to drive sales and ensure operational excellence. You will be responsible for fostering a positive work environment, training team members, and engaging with the community to promote brand visibility. If you are passionate about creating memorable experiences and have a knack for leadership, this opportunity is perfect for you. Join a team that values excellence and community engagement, and make a significant impact in a vibrant bakery setting.

Benefits

Competitive pay

Bonus based on performance

Free Uniforms

Training & development

Employee discounts

Qualifications

• Minimum of 1 year of leadership experience in retail, hospitality, or foodservice.
• Strong interpersonal skills and ability to motivate a team.

Responsibilities

• Lead and develop a team to ensure superior guest experience.
• Manage bakery operations and uphold health and safety standards.

Skills

Guest Engagement

Team Leadership

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

High school diploma or GED

Post-secondary education

Job description

Benefits:

Competitive pay

Bonus based on performance

Free Uniforms

Training & development

Employee discounts

Position Summary:

The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Accountabilities/Duties:

1. Team Leadership:

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
• Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed.
• Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
• Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Business Operations:

• Helps facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.

Local Marketing:

• Leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.
• Coordinates special event participation with local businesses, schools and other community organizers on a weekly basis.
• Responsible for sourcing, managing, directing, organizing and working offsite events.

Core Values and Leadership Competencies:

• Goes above and beyond to support and develop the team and create a superior guest experience.
• Keeps the good of the team and guest ahead of personal interests or gain.
• Leads by example and displays humility and empathy for others.
• Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
• Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
• Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Projects warmth, enthusiasm and optimism that attracts and energizes others.
• Builds positive, productive relationships and communicates often and openly.
• Serves as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge, Skills and Abilities:

• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus or equivalent experience.
• Minimum of 1 year of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Must have a valid driver’s license and clean driving record.

Work Availability:

• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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