Assistant Bakery Manager

Weis Markets; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

Weis Markets is seeking a Bakery Associate to enhance customer relations and manage bakery operations. This role involves decorating products, supervising staff, and ensuring product quality. Ideal candidates will have management experience and a high school diploma, with opportunities for growth within the company.

Qualifications

• At least 2 years of management experience in retail, restaurant, or supermarket environments.
• Previous decorating experience is preferred.

Responsibilities

• Promotes excellent customer relations and resolves issues promptly.
• Decorates cakes and bakery products, manages inventory, and supervises associates.

Skills

Customer Service

Teamwork

Inventory Management

Baking

Education

High School diploma or GED

Associate or bachelor’s degree in business or food service

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!

Location Address:

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the following duties, in addition to other tasks as assigned:

1. Promotes excellent customer relations by instilling positive, customer-focused behavior among associates. Greets customers with a smile, answers questions, and resolves issues promptly and professionally. Strives for continuous improvement in all department areas.
2. Processes customer orders over the phone or in person with a pleasant attitude. Determines customer needs regarding size, flavor, and appearance, and creates decorated products efficiently.
3. Decorates cakes and bakery products using dyes, specific or custom designs, and utilizes various creams, frostings, and fillings to ensure consistent quality. Prepares icing according to company recipes.
4. Assists the Bakery Manager with daily operations such as merchandising, advertising, associate engagement, and customer service. Acts as Bakery Manager in their absence.
5. Manages inventory by monitoring sales reports, ordering products, and ensuring successful physical counts at period-end.
6. Supports scheduling, training, and performance recognition for bakery staff. Delegates tasks effectively to maximize department profits and utilizes the Learning Management System for training new associates.
7. Develops merchandising plans aligning with financial goals. Ensures correct pricing and production based on weekly ads and specials. Maintains knowledge of merchandise and enforces production logs.
8. Verifies deliveries and invoices for accuracy. Assists with unloading, restocking, and ensuring product quality and freshness through proper rotation and handling.
9. Controls costs by improving operational efficiency, managing labor, and minimizing losses from damages or spoilage. Ensures adherence to recipes and maintains product logs.
10. Maintains a well-stocked, attractive bakery department. Provides friendly customer service, makes product suggestions, and addresses customer concerns promptly.
11. Ensures product freshness, proper pricing, and signage. Handles spoilage and damaged goods following company procedures.
12. May participate in baking breads, pastries, and other goods, adhering to production logs and recipes.
13. Supports a smooth workflow by collaborating with team members and striving for continual job performance improvement.
14. Utilizes all provided Personal Protective Equipment (PPE) appropriately, including gloves, safety cutters, and footwear.
15. May assist in other departments as needed.

SUPERVISORY RESPONSIBILITIES

Supervises department associates alongside or in the absence of the department manager.

QUALIFICATION REQUIREMENTS

Must be able to perform all essential duties satisfactorily, with or without accommodations. Requirements include:

• High School diploma or GED required; associate or bachelor’s degree in business or food service preferred.
• At least 2 years of management experience in retail, restaurant, or supermarket environments.
• Previous decorating experience is preferred.

Weis Markets is an Equal Opportunity Employer. We do not discriminate based on age, sex, sexual orientation, race, religion, national origin, disability, marital status, military status, or other protected categories. Reasonable accommodations are available for applicants with disabilities under the Americans with Disabilities Act.

Careers at Weis: You've come to the right place!

At Weis Markets, we believe our associates are the backbone of our success. As our associates grow, so do opportunities for others. We are a family company committed to talent development and providing growth opportunities at all levels. Join us to help our company and communities continue to thrive!