Assistant-Assistant Manager: Pub Operations & Guest Experience

McMenamins; Portland (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hotel rooms discount

Wine bottle discounts

Concert access

Apparel discount

Shift food credits

Insurance package

401(K) plan with employer contribution

Paid Time Off

Career growth opportunities

Job summary

McMenamins White Eagle Saloon & Hotel in Portland, OR seeks an Assistant-Assistant Manager (AAM) to help run daily pub operations and ensure guest satisfaction. The role covers hosting, serving, POS use, and supervising staff to maintain efficient service.

The successful candidate will have at least 1 year of serving/bartending experience, be 21+, and able to work a flexible schedule including days, evenings, weekends, and holidays. Supervisory experience is a plus.

Qualifications

• Obtain and maintain current food handlers and OLCC/WA liquor license.
• 21+ years of age.
• 1 year of Serving / Bartending experience required.
• Previous supervisory experience is preferred but not required.
• Excellent knowledge of wine, ales and spirits.

Responsibilities

• Assist in all pub operations under guidance of the Pub Manager.
• Open and close the Pub; host and oversee the shift for smooth service.
• Take orders, deliver products, cashier, and operate the POS system.
• Assign sections to servers and train staff; manage side work and housekeeping.
• Communicate issues to Head Manager and District Manager; work independently or in a team.

Skills

Customer Service

Management

Table Service

Wine and Spirits Knowledge

Team Player

Tools

Point of Sale (POS) System

Job description

McMenamins White Eagle Saloon & Hotel in Portland, OR seeks an Assistant-Assistant Manager (AAM) to help run daily pub operations and ensure guest satisfaction. The role covers hosting, serving, POS use, and supervising staff to maintain efficient service.

The successful candidate will have at least 1 year of serving/bartending experience, be 21+, and able to work a flexible schedule including days, evenings, weekends, and holidays. Supervisory experience is a plus.