White Eagle Assistant Assistant Manager 21+

McMenamins; Portland (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hotel rooms discount

Wine bottle discounts

Concert access

Apparel discount

Shift food credits

Insurance package

401(K) plan with employer contribution

Paid Time Off

Career growth opportunities

Job summary

McMenamins White Eagle Saloon & Hotel in Portland, OR seeks an Assistant-Assistant Manager (AAM) to help run daily pub operations and ensure guest satisfaction. The role covers hosting, serving, POS use, and supervising staff to maintain efficient service.

The successful candidate will have at least 1 year of serving/bartending experience, be 21+, and able to work a flexible schedule including days, evenings, weekends, and holidays. Supervisory experience is a plus.

Qualifications

• Obtain and maintain current food handlers and OLCC/WA liquor license.
• 21+ years of age.
• 1 year of Serving / Bartending experience required.
• Previous supervisory experience is preferred but not required.
• Excellent knowledge of wine, ales and spirits.

Responsibilities

• Assist in all pub operations under guidance of the Pub Manager.
• Open and close the Pub; host and oversee the shift for smooth service.
• Take orders, deliver products, cashier, and operate the POS system.
• Assign sections to servers and train staff; manage side work and housekeeping.
• Communicate issues to Head Manager and District Manager; work independently or in a team.

Skills

Customer Service

Management

Table Service

Wine and Spirits Knowledge

Team Player

Tools

Point of Sale (POS) System

Job description

White Eagle Assistant Assistant Manager 21+

Locations

Showing 1 location

White Eagle Saloon At White Eagle Saloon & Hotel
Portland, OR 97227, USA

• FOH - Pub and Bar
• Full-Time
• Requisition #: WHITE011877

Description

McMenamins White Eagle is Hiring for AAM (Assistant-Assistant Manager)

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

Description of the Position:

The primary responsibility of AAM is assist in all pub operations under the guidance and direction of the Pub Manager. Duties include but not limited to: This position will be expected to be able to perform the responsibilities of non-management positions, and perform all opening and closing duties of the Pub. The AAM will often act as the host and will oversee the smooth and effective running of the shift. Other duties include working outside on a seasonal basis as well as indoors, and most importantly maintaining and providing excellent customer relations with all customers. The AAM may also assign sections to servers; serve guests and tables in assigned sections by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; and train staff; administrative duties as assigned by manager. effectively dealing with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The AAM must be available to help solve and troubleshoot any problems that come up during the course of a shift report any issues to the Head Manager and District Manager. The AAM position can be hard physical work and this job also requires the ability to effectively multi-task in a fast paced and deadline-oriented environment. The AAM must also have the ability to work well independently and also as a member of a team.

Benefits We Offer

• Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
  Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.
  

Qualified applicants

• Obtain and maintain current food handlers and OLCC/WA liquor license
• 21+ years
• 1 year of Serving / Bartending experience required
• Previous supervisory experience is preferred but not required
• Excellent knowledge of wine, ales and spirits is required
• Available to work FT with a flexible schedule including days, evenings, weekends, and holidays

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non-profits near each location
• Helping other local businesses grow with collaborative products
• Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for a neighborhood

Qualifications

Skills

Required

Customer Service Advanced

Some Knowledge

Management Some Knowledge

Table Service Some Knowledge

Some Knowledge

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Motivations

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Self-Starter : Inspired to perform without outside help

Licenses & Certifications

Required

Food Handlers Card

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.