Assistant Administrator

Trio Healthcare; Glen Allen (VA); On-site; USD 90,000 - 100,000; Full time

Job summary

Elizabeth Adam Crump Health and Rehab Center in Glen Allen, VA is seeking an Administrator to oversee facility operations, regulatory compliance, and staff development. The role emphasizes resident care quality and leadership aligned with organizational goals.

The Administrator will plan and monitor programs, lead HR activities, manage budgets, and ensure a culture of accountability and excellent service for residents and families. On-site position with competitive compensation.

Qualifications

• Active state Nursing Home Administrator license or eligibility for Administrator-in-Training (AIT) program.
• Minimum two years of long-term care or healthcare leadership experience.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and ability to navigate electronic systems.

Responsibilities

• Lead facility operations in alignment with organizational goals and regulatory standards.
• Participate in process improvement initiatives to enhance resident experience, operational efficiency, and workplace culture.
• Assist in planning, implementing, and monitoring programs that ensure high-quality resident care.
• Support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans.
• Hire, train, evaluate, coach, and develop department staff.
• Ensure adherence to employment laws and company HR policies.
• Oversee QA/QAPI program and regulatory readiness.
• Promote positive customer service to residents, families, and stakeholders.
• Assist in budgeting, census development, and business opportunities.

Skills

Leadership

Communication skills

MS Office

Problem solving

Adaptability

Team collaboration

Education

Nursing Home Administrator license

AIT eligibility

Tools

Microsoft Office Suite

Job description

Elizabeth Adam Crump Health and Rehab Center Glen Allen, VA 23060, USA

• On-site
• Travel Required : No
• Pay or shift range: $90,000 USD to $100,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Administration
• Full-Time
• Requisition #: ASSIS001206

Description

Essential Job Functions:

Operational Support & Leadership

• Support and assist in leading facility operations in alignment with organizational goals and regulatory standards.
• Participate in process improvement initiatives designed to enhance resident experience, operational efficiency, and workplace culture.
• Assist in planning, implementing, and monitoring programs and systems that ensure high-quality resident care.
• Support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans.

Supervision & Staff Development

• Provide support in hiring, training, evaluating, coaching, counseling, and developing department staff.
• Help ensure adherence to fair and lawful employment practices.
• Assist department managers in performance monitoring, communication of policies, and staff engagement.
• Foster a culture of empowerment, creative problem solving, and teamwork across facility departments.

Regulatory Compliance & Quality Assurance

• Assist with the development, monitoring, and evaluation of the QA/QAPI program.
• Maintain knowledge of federal, state, and local regulations, supporting the facility in meeting compliance requirements.
• Participate in survey readiness activities, surveys, and corrective action planning.
• Complete facility rounds to monitor care delivery, cleanliness, safety, staff morale, and resident satisfaction.

Resident, Family, and Community Relations

• Promote a positive customer service philosophy for internal and external stakeholders.
• Assist with communication to residents and families regarding concerns, service changes, and satisfaction initiatives.
• Support the development of facility relationships with regulators, healthcare providers, and community partners.
• Serve as a resource to families and community members regarding health care services and facility programs.

Human Resources, Staffing & Workforce Management

• Support HR-related processes such as recruitment, onboarding, retention, and staff development.
• Assist in monitoring staffing levels and turnover, implementing strategies to maintain adequate and stable staffing.
• Help ensure compliance with employment laws, company HR policies, and practices promoting morale and retention.

Financial & Business Support

• Assist in managing facility budgets, including monitoring labor costs, expenses, receivables, and payables.
• Help ensure business practices meet company standards and that financial policies are followed.
• Support communication of budget guidelines and performance expectations to department managers.
• Participate in census development, marketing strategies, and implementation of new business opportunities.

Facility Maintenance & Safety

• Assist with oversight of facility grounds and equipment to ensure safe, clean, and orderly conditions.
• Help identify and resolve hazardous conditions or environmental concerns.

Other Duties

• Attend required in-service trainings and CEUs to maintain competencies.
• Support special projects as assigned by the Administrator or COO.
• Function independently while demonstrating personal integrity and professionalism in all interactions.

Minimum Qualifications

• Active state Nursing Home Administrator license or eligibility for Administrator-in-Training (AIT) program preferred.
• Minimum two (2) years of long-term care or healthcare leadership experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to navigate electronic systems.
• Strong professionalism, confidentiality, and customer-service orientation.
• Ability to prioritize and manage multiple projects with accuracy and efficiency.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work with minimal supervision and adapt effectively to change.
• Ability to work collaboratively with all stakeholders.

Physical and Sensory Requirements

• Moderate physical activity, including lifting objects up to 25 lbs.
• Standing/walking more than four hours per day; sitting for periods over two hours.
• Frequent computer work, including repetitive typing and screen time.

Travel Required

No .

Licenses & Certifications

Required

Administrator

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.