Assistant Account Manager of Custodial Services

HES; Elgin (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

HES is seeking an Assistant Account Manager of Custodial Services in the United States, Illinois, Elgin to supervise custodial operations across university complexes. You will oversee two assistant supervisors and 40 custodians, manage staffing, and coordinate campus events to ensure cleanliness and compliance with contracts.

The role requires strong leadership, scheduling, payroll coordination, and excellent communication with students, faculty, and staff.

Qualifications

• Oversee daily cleaning operations and supervise two assistant supervisors and 40 custodians.
• Prepare schedules and biweekly payroll.
• Evaluate performance and disciplinary action as needed.
• Coordinate event setups across campuses.
• Maintain records and reports on building conditions.

Responsibilities

• Supervise daily work and inspect areas to ensure standards.
• Coordinate cleaning projects and staff assignments.
• Manage relationship with students, faculty, staff and visitors.
• Order supplies and monitor inventory and equipment usage.
• Provide training and implement procedures not defined elsewhere.
• Handle miscellaneous duties as assigned.

Skills

Supervisory experience

Payroll processing

Staff coordination

Scheduling

Communication

Education

High School Diploma

Bachelor's degree preferred

Job description

Assistant Account Manager of Custodial Services

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands‑on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Job Description

Under general direction, coordinates and supervises all aspects of daily and periodic cleaning in University complexes to include; inspection of university living areas to ensure cleanliness; supervises two assistant supervisors and with 40 custodians; determines appropriate staffing levels required for work projects; meets with occupants to monitor/ensure standards of cleanliness; may coordinate setup for events on all campuses.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Supervises daily work of assistant supervisors and custodians; inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll.
• Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels employees.
• Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.
• Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.
• Establishes and monitors working relationships with students, faculty, staff, co‑workers, and visitors.
• Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.
• Coordinates setup for events on all campuses and ensures proper staffing.
• Performs other duties as assigned.

Supervisory Responsibility

Supervises two assistant supervisors and with 40 custodians.

• Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels employees.
• Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.
• Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.
• Establishes and monitors working relationships with students, faculty, staff, co‑workers, and visitors.
• Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.
• Coordinates setup for events on all campuses and ensures proper staffing.
• Performs other duties as assigned.

Supervisory Responsibility

Supervises two assistant supervisors and with 40 custodians.

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Education Requirements (All)

High School Diploma or Equivalent
Bachelor's Degree Preferred

Additional Information / Benefits

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

This job reports to the Site Director (Not Visible)