Assistant Account Manager - Commercial Lines

Ansay & Associates; Town of Wausau (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Ansay & Associates is seeking an entry-level Assistant Account Manager to support the Commercial Lines team. This position focuses on hands-on training and development, offering exposure to daily service tasks and policy documentation in a collaborative, client-focused environment.

You will learn to process certificates, handle simple policy changes, and assist with customer inquiries while building your skills for progression toward an Account Manager role.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and organization needed.
• Clear written and verbal communication skills required.

Responsibilities

• Support Account Managers with daily service and administrative tasks.
• Process basic Certificates of Insurance.
• Submit simple policy changes and process endorsements.
• Assist with limited customer service inquiries.
• Perform data entry and maintain accurate records in the agency system.
• Shadow team members to build knowledge and skills.
• Complete scanning, documentation, and clean-up projects.
• Review renewal spreadsheets and assist with documentation processing.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Problem solving

Multi-tasking

Team player

Continuous learning

Education

High school diploma or GED

Job description

Join Ansay & Associates

At Ansay & Associates, we dont just provide insurance—we build lasting relationships and deliver service that exceeds expectations. Its what we call The Ansay Way.

Our culture is grounded in values that guide everything we do:

• - Respect – Compassionate and loyal
• - Integrity – Honest and trustworthy
• - Accountability – Own your actions and results
• - Passion – Take pride in your work
• - Positive I Can Do Mentality – Always improving
• - Excellence & Professionalism – Striving for the best

If youre looking for a collaborative, growth-focused environment where your contributions matter, youll fit right in.

Why Work for Ansay

• - Supportive, team-oriented culture built on trust and respect
• - Opportunities for professional growth, licensing, and certifications
• - Leadership that invests in your development
• - A stable, growing organization with strong community ties
• - The ability to make a meaningful impact on clients and teammates

Benefits

• - Competitive compensation
• - Health, dental, and vision insurance
• - 401(k) with company match
• - Paid time off and holidays
• - Career development and continuing education support
• - Licensing and certification reimbursement
• - Wellness initiatives and employee support programs

Position Summary

The Assistant Account Manager is an entry-level, training-focused role designed to support the Commercial Lines team. This position provides hands-on experience and development opportunities, with a typical progression toward an Account Manager or Internal Service Center role.

Essential Responsibilities

• - Support Account Managers with daily service and administrative tasks
• - Process basic Certificates of Insurance
• - Submit simple policy changes and process endorsements
• - Assist with limited customer service inquiries
• - Perform data entry and maintain accurate records in the agency system
• - Shadow team members to build knowledge and skills
• - Complete scanning, documentation, and clean-up projects
• - Review renewal spreadsheets and assist with documentation processing

  Qualifications

  • - High school diploma or GED

  Skills

  • - Strong attention to detail and organizational skills
  • - Effective written and verbal communication
  • - Problem-solving mindset with a proactive approach
  • - Ability to manage multiple priorities in a fast-paced environment
  • - Team-oriented with a positive, can-do attitude
  • - Commitment to continuous learning and professional growth

  Work Environment & Expectations

  • - Collaborative team environment
  • - Regular interaction with clients, carriers, and internal teams
  • - Ability to manage deadlines and service expectations
  • - Occasional variation in workload depending on renewal cycles