Assistant Academic Support Specialist

UNC-Chapel Hill; North Carolina; On-site; USD 25,000 - 39,000; Full time

Job summary

UNC-Chapel Hill is seeking an Assistant Academic Support Specialist intern to support the Academic Support Program for Student-Athletes (ASPSA). The role covers academic counseling, learning support, and tutor program management, with duties including weekly coaching, study sessions, and data reporting.

The position requires a Bachelor’s degree or equivalent, strong communication, and a flexible schedule that may include nights and weekends, in a university setting.

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience.
• Strong oral and written communication skills.
• Available to work a flexible schedule including at least 2 assigned nights and weekends.
• Demonstrated effectiveness working collaboratively with a diverse group of students and staff.
• Prior experience working with undergraduates in a university setting.

Responsibilities

• Meet with assigned student-athletes weekly to offer academic coaching in study skills and time management.
• Conduct daytime and evening study sessions with individuals or small groups to develop academic skills.
• Compile reports on tutoring sessions, academic progress, and class schedules.
• Assist with New Student Orientation and Summer Programming.
• Assist with data management, program evaluations, and assessments.
• Assist with event management, e.g. Academic Banquet and Major Fair.
• Complete training with staff on supporting at-risk students including those with learning disabilities.
• Provide timely communication and reports to staff; recruit and assist in tutor hires.
• Train, monitor and evaluate tutors and study hall monitors.
• Maintain daily attendance records and tutoring feedback.

Skills

Communication skills

Fast-paced work

Flexible schedule

Collaboration

Undergraduate experience

Education

Bachelor’s degree

Job description

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

The Academic Support Program for Student-Athletes ( ASPSA ) serves and supports the academic needs of UNC student-athletes throughout their collegiate experience as they pursue their educational goals and prepare for the next stage of their lives. The ASPSA reports directly to the Office of the Executive Vice Chancellor and Provost and is uniquely positioned to collaborate with faculty, the Department of Athletics, and the campus community to support student-athletes as they excel in the classroom and compete in athletics. In addition to the Director/Assistant Provost, the ASPSA staff includes academic counselors, learning specialists, and tutors. The ASPSA provides numerous academic services including tutoring, secondary academic and career advising, assistance with University and NCAA eligibility, and coordination of academic honors and awards. ASPSA staff members work together to guide and support student-athletes throughout their career at Carolina, beginning with an introduction to academics at UNC during the recruiting process through graduation and beyond. Academic counselors assist student-athletes with academic coaching in areas including time management and academic learning strategies; they reinforce information provided by campus academic advisors and educate students on NCAA and institutional eligibility requirements; and in conjunction with campus partners, guide students on course and major selection and career planning. Academic Counselors meet with students on a regular basis to monitor academic progress, review reports from faculty and tutors on students’ academic progress, class attendance and grades. Additionally, they provide detailed, weekly reports to coaches, conduct and attend team meetings, compile semester grade/eligibility reports and assist with the preparation of each team’s Academic Progress Rate ( APR ) and Graduation Success rate ( GSR ). All incoming student-athletes, as well as those in need of additional academic support, participate in the My Academic Plan ( MAP ) program. Academic counselors and learning specialists work with each student-athlete to customize his or her MAP based on academic preparedness, course schedule, and individual need. Learning specialists provide services including helping students explore and adopt new learning strategies and utilize assistive technology, focus on academic skill development, provide support to students who suspect or have a documented learning disability or medical condition, and liaise with UNC’s Accessibility Resource and Services. Approximately ninety tutors conduct sessions that are available for all students in either individual, small or large group, and drop-in sessions. The ASPSA is committed to diversity, equity, and inclusion and the University’s Carolina Next initiatives to strengthen student success and build our community together. Maintaining the highest standard of integrity and complying with all NCAA , ACC , and University policies and procedures is imperative. ASPSA is dedicated to providing an inclusive learning environment and comprehensive academic support for Carolina’s Tar Heel student-athletes.

Position Summary

The Assistant Academic Support Specialist intern will support the entire Academic Support Program for Student-Athletes ( ASPSA ) staff by providing professional level academic support in all areas of support offered by ASPSA . This will include duties and tasks in academic counseling, learning support, and tutor program management. These duties may include, but not be limited to the following:

• Meet with assigned student-athletes weekly to offer academic coaching in areas of study skills, time management, monitoring eligibility standards, and developing academic support for students by designing individualized academic plans.
• Conduct daytime and evening study sessions with individual and/or small groups of students focusing on the development of academic skills, learning strategies, and providing executive-functioning coaching.
• Compile reports (independent study hours, tutor schedules, academic performance, academic progress reports, class schedules, weekly meeting records).
• Assist with New Student Orientation and Summer Programming.
• Assist with data management and processing program evaluations and assessments.
• Assist with event management, e.g. Academic Banquet, Major Fair.
• Complete initial and on-going training with learning specialist staff on best practices for supporting at-risk students including students with learning disabilities and/or ADHD .
• Provide accurate and timely communication and reports to learning specialist and academic counselor staff members.
• Recruiting, interviewing, and assisting in the hiring process for new tutor hires.
• Training, monitoring, and evaluating tutors and study hall monitors.
• Daily record keeping and reporting of attendance, processing tutor session feedback, etc.
• Regularly assist any staff member in need of administrative support.
• Other duties and projects as assigned.

Minimum Education and Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Strong oral and written communication skills.
• Ability to work in a fast-paced environment.
• Available to work a flexible schedule including at least 2 assigned nights and weekends.
• Demonstrated effectiveness working collaboratively with a diverse group of students and staff.
• Prior experience working with undergraduates in a university setting.

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).