Assistant

Hair N Now NYC; New York (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

Triple T Hospitality is seeking an Assistant Retail Manager for a full-time position in New York. The role involves assisting in managing front-of-house staff, maintaining high service standards, and ensuring compliance with company policies to deliver GREAT guest experiences.

The ideal candidate has 2-5 years of high-volume restaurant management experience, strong communication skills, and a passion for hospitality.

Qualifications

• Minimum 2-5 years of high-volume full-service restaurant management experience.

Responsibilities

• Assist in managing front-of-house staff and ensuring compliance with company policies.
• Schedule and coordinate activities for staff to maintain high service levels.
• Oversee payroll accuracy and monitor profit & loss statements.

Skills

Restaurant management

Leadership

Communication

Team motivation

Job description

At Triple T Hospitality, our Mission is to achieve "GREATNESS". Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn't good enough - GREATNESS is remembered.

$36,500.00 yearly

Full-time

Assistant Retail Manager - Full Time

The Assistant Manager is responsible for assisting in managing front-of-house staff, ensuring compliance with company policies, and maintaining high standards of service, quality, and safety. The ideal candidate will demonstrate strong leadership, organizational skills, and a passion for hospitality.

Requirements:

• Exemplify the Triple T Hospitality experience: Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members.
• Assist in supervising, coaching, and motivating front-of-house and back-of-house staff to ensure high performance and morale.
• Schedule, coordinate, and assign activities to front-of-house staff.
• Administer fair, prompt, and consistent corrective actions for policy violations.
• Develop and mentor team members across all areas.
• Supervise and motivate staff to achieve performance goals.
• Ensure adherence to training programs and company guidelines.
• Complete performance reviews in a timely manner.
• Display passion for exceptional guest service and team engagement.
• Ensure compliance with restaurant policies, procedures, and standards.
• Monitor adherence to health, safety, fire, and labor regulations.
• Maintain sanitation standards in accordance with health guidelines.
• Oversee payroll accuracy and monitor profit & loss statements.
• Execute opening, mid-shift, and closing procedures effectively.
• Achieve company objectives in service, quality, and sales.
• Maintain a safe and efficient working environment.

Knowledge, Skills and Abilities Required:

• Minimum 2-5 years of high volume full service restaurant management experience.
• Strong communication and interpersonal skills.
• Ability to lead by example and foster a team-oriented environment.
• Solid understanding of restaurant operations and guest service best practices.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Passion for hospitality and a commitment to excellence.
• Willingness to learn and grow within the company.