Assistance Residence Manager

ACHIEVE; City of Norwich (NY); On-site; USD 61,606,000 - 65,188,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Company-paid life and disability

Voluntary plans

33 days PTO annually

Job summary

ACHIEVE is seeking an Assistant Residence Manager to lead daily operations, train staff, and support residents with daily living tasks in a residential program. The role requires supervising DSP staff, coordinating activities, and ensuring safety and policy compliance in crisis situations.

The position emphasizes hands-on training for residents, money management support, and ensuring proper documentation, with responsibilities extending to transportation, meals, and participation in on-call

Qualifications

• Associate's degree with two years of experience preferred.
• Possess a valid driver's license.

Responsibilities

• Train, supervise, and direct staff on shift and report issues as needed.
• Provide training and assistance to residents in personal care and independent living skills.
• Develop and coordinate social/recreational activities for residents.
• Supervise residents in IRA and community settings as appropriate.
• Provide money management training and oversee resident personal allowances.
• Intervene in crises following agency policy and provide first aid when needed.
• Ensure medication administration steps are followed and documented.
• Oversee residents' diet and nutritional needs.
• Provide transportation or access to transportation as needed.
• Accompany residents to medical appointments and complete follow-up documentation.
• Clean the IRA and its contents as instructed by supervision.
• Act as role model and participate in on-call coverage and emergencies.

Skills

Training staff

Supervision

Resident support

Driver's license

Education

Associate's degree

Job description

Assistant Residence Manager

Description

Schedule: Full Time, 2nd shift schedule may include evenings and weekends.

Pay: $21.50 - $22.75/hr.

Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees.

Responsibilities

The Assistant Residence Manager will provide training, supervision, and assistance to residents (people receiving services) with ADL skills and directly participate in daily household management. The Assistant Residence Manager's specific duties and responsibilities include, but are not limited to:

• Train, supervise, and direct DSP staff while on shift, that includes reporting any personnel related issues to the Program Manager and/or program administration.
• Provide training and assistance to residents in order to help them develop and/or improve personal care skills and independent living skills.
• Develop, coordinate and provide opportunities for social/recreational activities
• Provide supervision to residents at the IRA and in the community as appropriate
• Provide training to residents with money management such as budgeting, banking and making appropriate purchases
• Responsible for the management of resident’s personal allowance in accordance with the agency’s financial procedures
• Intervene in crisis and/or emergency situations as needed following agency policy
• Provide first aid as needed in accordance with accepted practice
• Personally follow and ensure DSPs follow the mandatory steps relating to Medication Administration and documentation per certification, policy and procedures
• Supervise the diet and nutritional needs of each resident
• Provide as needed transportation or access to transportation
• Accompany residents to medical appointments as required followed by the completion of the required documentation and necessary follow-up
• Clean the IRA and contents as instructed by the supervisor
• Act as role model to residents and staff
• Perform fire drills followed by the completion of the required documentation along with reporting any difficulties with evacuating and/or equipment
• Participate in a rotating on call schedule that includes providing coverage on site or for emergencies as required

Requirements

• Associate's degree with two (2) years of experience working with the OPWDD population preferred -OR- A combination of education and experience that in the opinion of the reviewing agency, exceeds the above standards of the program
• Possess a valid driver’s license acceptable to the agency’s insurance carrier