Assistance Payments Worker 8-11 - Wayne County

Michigan AG; Detroit, Northern (MI, KY); Hybrid; USD 43,000 - 62,000; Full time

Job summary

Michigan Department of Health and Human Services (MDHHS) is seeking an Eligibility Specialist to strengthen Michigan families by ensuring applicants receive the appropriate public assistance. You will assess needs, share information, and make referrals to help families meet their goals.

This role covers all Wayne County Districts and offers remote or hybrid work options, with a requirement to work in the office for at least 6 months for new staff.

Responsibilities

• Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making referrals to agencies to help them meet their needs
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS)
• Encouraging and guiding families in their efforts to become self supporting

Job description

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self supporting.

This posting covers all Wayne County Districts.

Position Location/Remote Office: This position may work remotely or hybrid (remote/office). Please note, new staff are required to work in the office for at least 6 months. There is a potential to work remotely and will be based on operational need and determined by your supervisor and local leadership. Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

Pay negotiations within the classification pay range will only be considered based on your current employment earnings and/or relevant position specific experience.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.