Assistance Payments Worker 8-11 - Kent County

State-of-Michigan; Grand Rapids (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

MDHHS in Michigan invites applications for an Eligibility Specialist in Grand Rapids to ensure applicants receive correct types and levels of public assistance based on eligibility. The role involves reviewing applications, determining needs, and guiding families to appropriate resources.

Remote or hybrid work may be considered; selected candidates must operate within Michigan and confirm location at interview while upholding MDHHS mission to promote self-sufficiency and fair, dignified service.

Responsibilities

• Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.
• Assessing the needs of each person/family and providing information and referrals to agencies to meet those needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self-sufficient.

Job description

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistancereceivesthe type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self supporting.

• Assistance Payments Worker Position Description (8-E10)
• Assistance Payments Worker 11 Position Description
• Job Specification

The physical location of this position is 121 Martin Luther King Jr Street, S.E., Suite 200, Grand Rapids, MI 49507. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness.

MDHHS Diversity, Equity, and Inclusion Plan

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

For information about this posting, please contact [e-mail]