Assistance Payments Supervisor 12 Schoolcraft County

State of Michigan; Manistique (MI); Hybrid; USD 52,000 - 74,000; Full time

Job summary

The Michigan Department of Health and Human Services seeks an Assistance Payments Supervisor for the Local Office, based in Schoolcraft County. The role directs Eligibility Specialists and ensures correct application of financial, medical, food, and emergency program policies.

Selected candidates may work remotely or on a hybrid schedule within Michigan. The position emphasizes policy guidance, staff development, and program integrity to support vulnerable residents.

Qualifications

• Completion of two years of college (60 semester or 90 term credits).
• Three years of experience equivalent to an Assistance Payments Worker or related roles, including one year at the E10/P11 level.
• Two years of experience as an Assistance Payments Worker, Migrant Program Worker, or Family Independence Specialist plus one year in related areas may substitute for education/experience.

Responsibilities

• Oversee and direct Eligibility Specialists in the Local Office.
• Provide support and guidance to staff to ensure proper application of policies for financial, medical, food, and emergency assistance programs.
• Serve as a resource on policy interpretation and case review; advise on program policy and compliance.

Education

Two years of college (60 semester or 90 term credits)

Job description

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.

The Assistance Payments Supervisor manages, directs, and monitors the activities of Eligibility Specialists in the Local Office. The Assistance Payments Supervisor provides support, direction and serves as a resource person to subordinate staff to ensure proper application of policies and procedures related to financial, medical, food assistance, and emergency assistance programs.

Education

Completion of two years of college (60 semester or 90 term credits).

Experience

Three years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker E10; or, Three years of experience equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker E10; or, Three years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist P11.

Educational level typically acquired through completion of high school and five years of experience equivalent to an Assistance Payments Worker, including three years equivalent to an Assistance Payments Worker E10 may be substituted for the education and experience requirements.

Two years of experience as an Assistance Payments Worker, Migrant Program Worker, or Family Independence Specialist in addition to one year of experience in one of the following related areas:

• Resource Program Analyst or Departmental Analyst work as a Family Independence Program (FIP) analyst responsible for activities such as assessing legislation, developing program policy, applying policy in case reviews, or serving as a policy and case consultant. Examples include Temporary Assistance to Needy Families; Food Stamp Management Evaluation, or Food Assistance Management Evaluation.
• Analyst in the county office functioning as a Project Zero Coordinator, Technical Assistance Team, JET Coordinator (closely involved in the local office application of FIP policy); or, Community Resource Coordinator (must have specific experience related to employment efforts, such as the previous Project Zero Coordinator working with the community in the development and implementation of employment initiatives.
• Human Resource Developer providing Assistance Payments Worker, Family Independence Specialist, or FIP training.
• Quality Control Analyst

The physical location of this position is Schoolcraft County. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

YOUR APPLICATION FOR ANY POSITION DOES NOT GUARANTEE YOU WILL BE CONTACTED BY THE DEPARTMENT/AGENCY FOR FURTHER CONSIDERATION. ONLY THOSE APPLICANTS INTERVIEWED WILL BE NOTIFIED OF THE RESULTS.

The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

This posiiton is only open to current MDHHS employees.

Follow us on LinkedIn for more job opportunities!

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.