Assisant Program Operations Manager RA54

People Incorporated; Fall River (MA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Tuition assistance program

4 weeks accrued paid time off

11 paid holidays annually

Health insurance

Dental insurance

403(b) savings plan

Employee assistance program

Job summary

People Incorporated is seeking an Assistant Program Operations Manager in Fall River, MA. In this full-time evening role, you will provide structured routines, implement individualized programs, and ensure proper care while collaborating closely with residential sites. Applicants must have an Associate's Degree in Human Services or a related field and supervisory experience. The position offers a flexible schedule and includes benefits like health insurance, 4 weeks paid time off, and tuition assistance.

Qualifications

• Minimum one year experience or suitable combination of education and experience.
• DB background check, driving record, and valid driver's license.
• Flexible schedule including evenings, weekends, and some holidays.

Responsibilities

• Provide structured routine including individual outings and meal preparation.
• Implement Positive Behavior Support as per Individual Service Plans.
• Maintain quality treatment and ensure proper coverage to meet individuals’ needs.

Skills

Supervision in a residential setting

Crisis management

Communication skills

Project management

Education

Associate's Degree in Human Services or related field

Job description

Assistant Program Operations Manager (Full Time – Evenings)

Pay Rate: $23.00 / hour

Schedule: Sunday, Monday, Wednesday, Thursday 1pm-11pm

People Incorporated is a human services agency serving the South Coast community, including the Greater Fall River and Taunton areas. As a partnership of specialized integrated programs, we provide supports to people with life challenges.

Responsibilities

• Provide a structured routine that includes house meetings, individual outings, meal preparation, ADL care, facilitate family visitations, and distribute medication while maintaining human rights at all times.
• Implement Positive Behavior Support and individual programs as identified in the Individual Service Plans.
• Use de‑escalation and crisis management techniques when required to maintain safety.
• Follow organization policies, procedures, and management decisions.
• Maintain quality treatment, contract compliance, budget management, facilities, hiring, training, and retraining staff, and ensure proper coverage to meet individuals’ needs while tracking overtime.
• Collaborate with all residential sites to provide supports as needed.
• Ensure all necessary equipment and inspections conform to regulatory standards.

Requirements

• Associate’s Degree in Human Services or related field and one year experience, or suitable combination of education and experience.
• Ability to supervise or coordinate others in a residential setting and respond to division emergencies.
• Qualifying criminal background check, driving record, and a valid driver’s license.
• Flexible schedule to include evening hours, weekends, and some holidays.
• TB screening and physical upon hire, with TB update every two years thereafter.

Preferred

• Individuals with interest in C.N.A., PCA, and HHA type work are encouraged to apply.
• Students in Human Services, Psychology, and Sociology programs are encouraged to apply.
• Excellent oral and written communication skills and ability to demonstrate effective project management and leadership skills.

Benefits

• Tuition assistance program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health insurance
• Dental insurance
• 403(b) savings plan
• Wellness activities and initiatives
• Select employee discounts through LifeMart
• FSA
• Employee assistance program
• Free life and long‑term disability insurance
• Short‑term disability insurance
• Public services student loan forgiveness program
• Financial support with monthly student loan payments

Equal Opportunity Employer

People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply.

We are a United Way member agency.

EOE