Assignment System Coordinator

UW-Madison Housing; Madison (WI); On-site; USD 54,000 - 66,000; Full time

Job summary

UW-Madison Housing seeks an Academic Staff Housing Coordinator II to support student housing services and data management. The role uses a complex database (StarRez) to assist students and staff, directing contracting and assignment activities to meet occupancy goals and learning community targets.

The position emphasizes end-user data handling, cross-department collaboration, and responsive service to families.

Qualifications

• Two years of prior experience in a database management system.
• Bachelor's degree or equivalent required; Masters preferred.
• Experience with StarRez or housing information systems is a plus.

Responsibilities

• Leads divisional outreach efforts with prospective students and families, including housing tours.
• Analyzes data for housing assignments and develops solutions for student issues.
• Plans and manages occupancy for university terms and housing initiatives.
• Collaborates with campus groups and departments to support division interests.
• Advises stakeholders about housing units, contracts, and options.
• May supervise student employees.
• Manages day-to-day operations of the Housing Information System, including inquiries and data verification.
• Resolves housing-related policy questions, appeals, and disability/gender identity matters.
• Drafts and maintains annual contracts and memos with campus programs.

Skills

Database management

Data analysis

End-user support

Education

Bachelor's degree

Master's degree

Tools

StarRez

Job description

Academic Staff

Regular

Housing Coordinator II

Job Summary:

University Housing is now hiring! We are looking for a professional interested in working in a student services role which requires software and data management skills. The successful candidate will demonstrate end-user ability to use a complex database (StarRez) to serve our students and staff. The Assignment System Coordinator advises students and their families in preparation for their residential experience at the University by directing activities related to contracting and assignment and meeting Division occupancy goals including learning and theme communities.

Work Schedule:

• The primary schedule for this position is Monday through Friday, 7:45am – 4:30pm, including occasional evening responsibilities based on operational need.
• Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

Key Job Responsibilities:

• Leads divisional outreach efforts with prospective students and families, including the housing tour program
• Analyzes data for housing assignments and develops solutions for student issues
• Plans, directs, and implements housing initiatives and manages occupancy for all university terms
• Collaborates with campus groups and/or departments and maintains successful campus partnerships, while representing the interests of the division
• Advises internal and external stakeholders about housing units, contracts, and options
• May supervise student employees
• Assists in management of the day-to-day operations in the Housing information System including inquiries, data verification, report writings, and process management.
• Strategizes, advises, and resolves complicated and sensitive housing-related issues, policy questions, requests, and appeals, including matters related to student resident disabilities and gender identity
• Drafts, implements, and maintains annual contracts and memos with a variety of campus programs and academic departments

Department:

Division of University Housing, Residential Operations. University Housing Residential Operations provides residential accommodations, programs, and services to actively support the mission of the University; meet the needs of students, families, staff, and guests; and foster the development of residential communities. Residential Operations includes Marketing and Communications, Events and Conferences, Desk Services, and Residence Hall Assignments. University Housing houses over 8,000 students in Residence Halls across campus and 3,000 residents in University Apartments.

Compensation:

The starting annual salary is $60,000 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at https://hr.wisc.edu/benefits/

Required Qualifications:

• Two (2) years of prior experience working in a database management system

Preferred Qualifications:

• Two (2) years of prior experience in Student Housing / Residence Life
• Administrative experience with a Housing Information System (e.g. StarRez)

Education:

Bachelor’s degree or equivalent combination of training and experience required. Additional consideration given to degrees in a technology-related field.

Masters’s degree preferred. Additional consideration given to degrees in a higher education or technology-related field.

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at [e-mail] or 608-262-2766. Message and data rates may apply.

Contact Information:

University Housing Human Resources, [e-mail], 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.