Assignment System Coordinator

UWMSN University of Wisconsin Madison; Madison (WI); On-site; USD 54,000 - 66,000; Full time

Job summary

University Housing at the University of Wisconsin–Madison is seeking a Housing Coordinator II to manage data-driven housing processes and contracts. The role focuses on end-user data management, StarRez usage, and coordinating with students and families to support residential experiences.

The position requires a Bachelor’s degree (or equivalent) with two years in database systems; a Master’s degree is valued. Regular hours with occasional evenings and collaboration across campus are expected.

Qualifications

• Two years of experience in a database management system.
• Experience with housing information systems (e.g., StarRez) preferred.
• Bachelor’s degree or equivalent; Master’s degree preferred in related field.

Responsibilities

• Leads divisional outreach with prospective students and families.
• Analyzes data for housing assignments and develops solutions for student issues.
• Plans, directs and implements housing initiatives and manages occupancy for all terms.
• Collaborates with campus groups and maintains partnerships, representing the division’s interests.
• Advises stakeholders about housing units, contracts, and options.
• May supervise student employees.
• Assists in managing Housing Information System inquiries, data verification, reports, and process management.
• Resolves housing-related policy questions, requests, and appeals, including disabilities and gender identity.
• Drafts and maintains annual contracts and memos with campus programs and academic departments.

Skills

Data analysis

Database management

Education

Bachelor’s degree or equivalent

Master’s degree preferred

Tools

StarRez

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: Academic Staff Employment Type: Regular Job Profile: Housing Coordinator II

Job Summary: University Housing is now hiring! We are looking for a professional interested in working in a student services role which requires software and data management skills. The successful candidate will demonstrate end-user ability to use a complex database (StarRez) to serve our students and staff. The Assignment System Coordinator advises students and their families in preparation for their residential experience at the University by directing activities related to contracting and assignment and meeting Division occupancy goals including learning and theme communities.

Work Schedule: The primary schedule for this position is Monday through Friday, 7:45am – 4:30pm, including occasional evening responsibilities based on operational need. Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

Key Job Responsibilities

• Leads divisional outreach efforts with prospective students and families, including the housing tour program
• Analyzes data for housing assignments and develops solutions for student issues
• Plans, directs, and implements housing initiatives and manages occupancy for all university terms
• Collaborates with campus groups and/or departments and maintains successful campus partnerships, while representing the interests of the division
• Advises internal and external stakeholders about housing units, contracts, and options
• May supervise student employees
• Assists in management of the day-to-day operations in the Housing information System including inquiries, data verification, report writings, and process management.
• Strategizes, advises, and resolves complicated and sensitive housing-related issues, policy questions, requests, and appeals, including matters related to student resident disabilities and gender identity
• Drafts, implements, and maintains annual contracts and memos with a variety of campus programs and academic departments

Department: Division of University Housing, Residential Operations

University Housing Residential Operations provides residential accommodations, programs, and services to actively support the mission of the University; meet the needs of students, families, staff, and guests; and foster the development of residential communities. Residential Operations includes Marketing and Communications, Events and Conferences, Desk Services, and Residence Hall Assignments. University Housing houses over 8,000 students in Residence Halls across campus and 3,000 residents in University Apartments.

Compensation

• The starting annual salary is $60,000 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off.

Benefits information can be found at https://hr.wisc.edu/benefits/

Required Qualifications

• Two (2) years of prior experience working in a database management system

Preferred Qualifications

• Two (2) years of prior experience in Student Housing / Residence Life Administrative experience with a Housing Information System (e.g. StarRez)

Education

• Bachelor’s degree or equivalent combination of training and experience required.
• Additional consideration given to degrees in a technology-related field.
• Masters’s degree preferred.
• Additional consideration given to degrees in a higher education or technology-related field.

Contact Information: University Housing Human Resources, [e-mail], 608-262-2766 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at [e-mail] or 608-262-2766. Message and data rates may apply.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on‑campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW‑Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department. Work with purpose, make an impact, and grow your career. The University of Wisconsin–Madison is committed to equity, inclusion and employee well-being as we proudly work to improve the lives of people in Wisconsin and beyond. UW–Madison offers a wide range of professions that cover various interests and skill levels. We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between! No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin–Madison.