Asset Protection Systems & Reporting Coordinator

Burlington; New Jersey; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

401(k)

Medical, dental, vision

Paid holidays

Job summary

Burlington Stores, Inc. is seeking an Asset Protection Systems & Reporting Coordinator in New Jersey. You will analyze theft, fraud, and operational losses using exception-based reporting tools, CCTV, and investigative resources to drive actionable insights.

You will collaborate with Field Asset Protection teams, enhance reporting systems, and document investigations to company standards. A Bachelor's degree is preferred and retail experience is a plus.

Qualifications

• Retail asset protection or related field experience preferred.
• Strong analytical and investigative capabilities required.
• Proficiency with MS Office and data-extraction tools expected.

Responsibilities

• Perform daily data extractions from POS reporting to identify loss patterns.
• Review CCTV footage to validate investigations or opportunities.
• Enhance Secure reporting to improve investigation quality.
• Build partnerships with Field Asset Protection and provide training.
• Document cases thoroughly and track progression in Be In-Stores.
• Assist with follow-ups and QA of internal investigations.

Skills

Self-driven mindset

Verbal and written communication

Team collaboration

MS Office proficiency

Exception-based reporting

Think LP familiarity

CCTV knowledge

Multitasking under pressure

Confidential information handling

Education

Bachelor's degree preferred

Tools

Secure POS Reporting

Think LP case management

CCTV systems

Job description

Position Overview

The Asset Protection Systems & Reporting Coordinator plays a critical role in identifying, analyzing, and mitigating risks related to internal and external theft, fraud, operational inefficiencies, and cash loss. This position leverages exception-based reporting tools, CCTV, and investigative resources to support enterprise-wide asset protection initiatives. The coordinator partners closely with Field Asset Protection teams and the Complex Investigation's Team to drive actionable insights, strengthen investigative processes through exception reporting, and work to enhance reporting systems and application through a review of work items. The coordinators also work to ensure that all investigations are documented comprehensively and to company standards. Coordinators may also partner with Field Asset Protection to conduct phone interviews when applicable to assist in the investigations process.

A Day in the Life

Perform daily data extractions from POS Exception Based Reporting system (Secure) and other company-based data sources (X-Admin, Engage) to identify patterns of internal theft, fraud, and operational opportunities contributing to shrink/shortage loss to the company. Utilize CCTV to review flagged transactions during POS Exception Reporting to validate internal investigations or operational opportunities.

Contribute to the continued enhancement of the POS Exception Based Reporting system (Secure) to increase investigation quality and output at the corporate and field levels. Build and maintain partnership with AP field peers pertaining to the Secure platform and internal investigations. Provide training for AP field partners on the utilization and functionality of the POS Exception Based Reporting System. Contribute to expansion of Secure to provide operational exception insights to Store Operations partners.

Execute review of Finance Sales Audit bank reconciled cash reporting to identify and resolve cash shortages relating to internal theft, operational errors, and deposits errors.

Build case documentation and track case progression in partnership with Field Asset Protection (DAPMs/ RAPMs) within Be In-Stores case management platform. Distribute reporting to Field Partners on current open/active investigations. Assist with investigative follow-up and review approved internal investigation for quality assurance to ensure company standards are met for internal cases.

You'll Come With

Education

Bachelor's degree preferred (Criminal Justice, Finance, or Business). Candidates who do not have a degree must demonstrate a high level of expertise and proficiency in the desired skills and abilities.

Experience

Retail point of sale experience preferred. Retail investigation experience and/or exception-based reporting familiarity ideal. Wicklander Certified preferred.

Skills and Abilities

• Positive and proactive mindset suited for self-driven work environment.
• Excellent verbal, written, and interpersonal communication skills set.
• Ability to operate in a collaborative team environment.
• Intermediate to Advanced proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
• Proficient ability to navigate and operate multiple software platforms responsible for supporting investigation initiatives, specifically: exception-based reporting (Secure) and case management systems (Think LP), and security infrastructure platforms (CCTV).
• Ability to communicate with associates at all levels in a fast-paced environment while balancing multiple priorities.
• Capable of determining when escalation to a Supervisor/Manager is needed or when activation of elevated response protocol is necessary.
• Handles sensitive and confidential information in accordance with company guidelines.

Physical Requirements

Candidate should be prepared to operate in an office setting with extended periods of sitting at a personal work space.

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related ski