Asset Protection Specialist: Safeguard Stores & Investigate Fraud

JCPenney; Taylor (MI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Benefits package

Employee discount

Job summary

JCPenney is seeking a dedicated Asset Protection professional to monitor for theft and fraud, collect evidence, and support investigative procedures across stores. The role requires conducting interviews, documenting stages of investigations, and reporting findings to leadership.

You will travel to stores as needed, participate in court proceedings when required, and collaborate with law enforcement. A High School diploma is required, with higher education in criminal justice or business

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• High School diploma or equivalent work experience; higher degree preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects evidence using CCTV and floor observations.
• Executes investigation routines to identify and resolve theft and documents all stages.
• Conducts external interviews with customers and contractors suspected of theft following laws and policy.
• Reports suspected fraud and policy infractions to AP and Store leadership.
• Creates and manages records for reporting apprehension, statements, retention of evidence, and disposition of recovered merchandise.
• Collects evidence and/or monitors associate activity for internal investigations and serves as interview witness as directed.
• Identifies potential acts of theft and fraud by observing activity, exception reports, and referrals.
• Investigates suspicious behavior and documents findings.
• Attends court hearings as required and maintains relationships with local law enforcement.
• Travels to stores as necessary.
• Analyzes intelligence on individuals and booster groups involved in theft.

Skills

Retail experience

Asset Protection/Security

Leadership experience

Education

High School diploma

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney is seeking a dedicated Asset Protection professional to monitor for theft and fraud, collect evidence, and support investigative procedures across stores. The role requires conducting interviews, documenting stages of investigations, and reporting findings to leadership.

You will travel to stores as needed, participate in court proceedings when required, and collaborate with law enforcement. A High School diploma is required, with higher education in criminal justice or business