Asset Protection Specialist — Protect People & Profit

Sephora USA, Inc; Ontario (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Sephora USA, Inc. is seeking an Asset Protection Partner in Ontario, CA. The role focuses on safeguarding assets, ensuring safety, and supporting store operations.

You will work with store leaders to implement safety and shrink strategies while maintaining exceptional client service. Expect to spend the majority of time on the sales floor, collaborate with management, and respond to incidents with professionalism.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.

Responsibilities

• Promote safety & awareness, lead meetings and training to reinforce safety protocols.
• Maintain strong store presence, 75-80% of time on the selling floor.
• Partner with leadership to align shrink reduction and safety initiatives.
• Monitor and investigate losses using CCTV and reporting tools.
• Handle incidents with professionalism and care, prioritizing client experience.
• Complete audits and reports for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora as needed, including court testimony if required.

Skills

Retail operations

Loss prevention

Communication

Conflict de-escalation

Team collaboration

Tools

CCTV software

Job description

Sephora USA, Inc. is seeking an Asset Protection Partner in Ontario, CA. The role focuses on safeguarding assets, ensuring safety, and supporting store operations.

You will work with store leaders to implement safety and shrink strategies while maintaining exceptional client service. Expect to spend the majority of time on the sales floor, collaborate with management, and respond to incidents with professionalism.