Asset Protection Specialist

Goodwill San Francisco Bay; South San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the San Francisco Bay Area is seeking an Asset Protection Specialist to enhance retail profitability through effective loss prevention strategies. The role involves protecting assets, conducting investigations, and collaborating with various stakeholders to minimize theft and loss. Candidates should have strong communication skills and relevant experience in retail security.

Qualifications

• At least 3 years’ experience in retail security or loss prevention preferred.
• Knowledge of retail/industrial security systems.

Responsibilities

• Protect company assets by executing all external theft program elements.
• Conduct external theft investigations utilizing reports and CCTV.
• Collaborate with Store Leadership and law enforcement to minimize loss.

Skills

Communication

Problem Solving

Interpersonal Skills

Mathematical Skills

Education

High School diploma or GED

Tools

Digital Cameras

Job description

Join to apply for the Asset Protection Specialist role at Goodwill San Francisco Bay.

Get AI-powered advice on this job and more exclusive features.

Job Details

• Type: Full-time
• Level: Individual Contributor
• Exemption Status: Non-Exempt
• Location: Store Locations
• On-Site: In Person
• Travel: May travel to different sites as needed
• Shift: Varies

Job Summary

To increase the profitability of our retail efforts through successful administration of the Loss Prevention program for Goodwill of the San Francisco Bay (GSFB) and its affiliated entities.

Responsibilities

• Protect company assets by executing all external theft program elements, including deterrence and apprehensions.
• Build and record external theft cases using case management software.
• Conduct external theft investigations utilizing exception-based reports, tips, and CCTV review.
• Review all elements related to Asset Protection’s case management records for accuracy.
• Conduct surveillance physically and via CCTV on all company property.
• Participate in investigations and closing of internal cases as needed.
• Collaborate with Store Leadership, Asset Protection, law enforcement, and safety agencies to minimize loss.
• Interact with customers and suspects, evaluating behaviors and determining appropriate actions, always considering safety.
• Review cases individually to decide on prosecution.
• Identify and recommend process improvements.
• Enforce company policies to prevent loss.
• Handle confidential information discreetly and appropriately.
• Create and utilize reports related to theft, fraud, and analytics.
• Follow safety rules and use safety equipment.
• Use software to identify high-risk locations and travel as needed.
• Review programs, policies, and procedures for effectiveness.
• Conduct Asset Protection and Risk audits, providing training where necessary.
• Review external cases, walk sites, and ensure program adherence, providing guidance to staff.
• Consult with legal department during legal proceedings.
• Communicate effectively to facilitate prosecution and restitution.
• Exercise sound judgment in policy and program execution.
• Complete required Asset Protection training timely.
• Maintain regular attendance.
• Perform other duties as assigned.

Qualifications

• High School diploma or GED required.
• At least 3 years’ experience in retail security or loss prevention preferred.
• Pass GSFB certification processes.
• Knowledge of retail/industrial security systems.
• Experience with digital cameras.
• Excellent communication, mathematical, interpersonal, and problem-solving skills.
• Proficient in English reading and speaking.
• Maintain confidentiality and integrity.
• Valid driver’s license with a clean MVR.
• Ability to pass background check and drug screening.

Physical Demands

Occasional standing, walking, climbing, crawling, squatting, kneeling, bending, twisting. Frequent handling, reaching above shoulder. Occasional lifting up to 50 lbs.

Other Requirements

• Good vision (near, distance).
• Ability to hear conversations.
• Ability to drive.

Additional Information

Reasonable accommodations are available for qualified individuals with disabilities. We consider qualified applicants with arrest and conviction records per the San Francisco Fair Chance Ordinance.

Salary Range

$24.24 - $32.74 per hour.