Asset Protection Specialist

Harris Teeter; Charleston (SC); On-site; USD 76,000 - 126,000; Full time

Job summary

Harris Teeter is seeking an Asset Protection Specialist in Charleston, SC to oversee the implementation of Asset Protection and Safety programs. The role involves ensuring the safety of associates and customers, managing security operations, and investigating theft and compliance issues. The ideal candidate will have a strong educational background in Criminal Justice or Business Administration and proven experience in retail asset protection.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Qualifications

• Bachelor's degree or equivalent experience in Retail Asset Protection.
• Solid track record in interview skills and investigating incidents.
• Willingness to travel and flexibility in schedule.

Responsibilities

• Execute Asset Protection and Safety programs across assigned stores.
• Supervise Asset Protection Coordinators and conduct investigations.
• Develop strategies to minimize shrinkage and enhance security.

Skills

Interview skills

Investigation skills

Problem-solving

Education

Bachelor's degree in Criminal Justice or Business Administration

Retail Asset Protection experience

Tools

Inventory software

APMS database software

CCTV systems

POS monitoring software

Job description

This range is provided by Harris Teeter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$76,400.00/yr - $125,400.00/yr

Overview:

All Asset Protection Field Personnel will be directly responsible for executing Harris Teeter’s Asset Protection and Safety programs, within an assigned group of stores. They will ultimately be responsible for ensuring program implementation designed to minimize shrink, maximize physical security, support personal safety of associates, customers, and vendors, as well as drive the reduction of Workers Compensation and General Liability.

Summary:

The Asset Protection Specialists and the Asset Protection Auditors will work together under the supervision of the Regional Asset Protection Manager in their assigned stores to execute all department objectives.

The Asset Protection Specialist will focus on physical security, theft resolution, internal/external investigations, shrink initiatives, critical incidents, The Bars Program, cash variances, operational controls and manage Asset Protection Coordinators assigned to them.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Each Asset Protection Specialist will successfully complete a weekly admin list. This consists of a weekly review of business reports, investigate, and monitor compliance to include, but not limited to, physical security, cash handling, Point of Sale operational controls, and safety.
• Develops and implements Asset Protection and Safety strategies to meet the needs of assigned stores
• Directly supervises Asset Protection Coordinators assigned to stores
• Successfully complete all assigned compliance and audit items with integrity
• Partner with District Manager and Regional Operations to ensure successful implementation of all Asset Protection and Safety programs
• Maintain consistent theft resolution both Internal and External
• Conduct investigations timely and with integrity
• Manages Asset Protection and Safety operations within assigned stores
• Manage off duty police and security guard services within assigned stores
• Ensure inventory investigations are conducted for under-performing stores, meeting the inventory investigation criteria, and will follow up to ensure corrective action is executed to ensure stores are following standards
• Have a thorough understanding of all physical security equipment to include Closed Circuit Television (CCTV), Alarm Systems, Internet Monitoring, Transportation Integrity Programs, all keys, cores, and lock hardware, and ensured that all stores are utilizing this equipment as designed
• Will oversee the Asset Protection Awareness program for all stores within the assigned stores and ensure those stores are meeting expectations for execution and implementation
• Ensure Asset Protection training and awareness programs for all Store and District Managers as warranted with a strong presence in those stores that continue to fall below expectations in inventory shortage results
• Have a thorough understanding of all Point-of-Sale monitoring software and utilize these tools to consistently investigate any shrink related problems and exposures on the front end
• Responsible for hiring, training, developing, and managing all Asset Protection Coordinator positions within his / her assigned stores and ensure these individuals are certified in a timely manner
• Review Case Management System weekly. Report any major incidents to the Regional Asset Protection Manager and ensure all entries are recorded proficiently
• Adequately investigates all reported acts of dishonesty communicated both internally and externally. Make recommendations on implementing controls to prevent these same situations from reoccurring
• Demonstrates a high level of energy and sense of urgency in responding to store problems as they relate to critical incidents, inventory shortage, cash shortages or safety related issues
• Follow-up and complete additional assignments and tasks as delegated by Corporate Asset Protection
• Conducts annual evaluations as well as other needed documentation for Asset Protection Coordinators within assigned stores
• Maintain proficiency in all department objectives relating to Price Integrity Audits, Asset Protection Audits, and inventory processes to be able to provide coverage for vacations or attrition

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university in Criminal Justice or Business Administration; or four years equivalent Retail Asset Protection experience; or equivalent combination of education and experience.

Solid track record of interview skill sets.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete written reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as inventory figures. Able to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Inventory software and APMS database software. Possess extensive knowledge in practical application of physical security systems to include CCTV, Alarm and POS monitoring software, internet monitoring, DC Seal Integrity system, all door locks and hardware. Ability to use Microsoft Office.

Certificates and Licenses:

Required: Certification by Wicklander-Zulawski & Associates

Preferred: Loss Prevention Certified (Loss Prevention Foundation) and/or Certified Forensic Interviewer (International Association of Interviewers)

Supervisory Responsibilities:

Directly supervises Asset Protection Coordinators. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Flexibility:

The associate must be willing to travel with consecutive overnight stays up to 50% of the time. The associate must be willing to relocate anywhere in the Harris Teeter operating area, if necessary, both at the time of job acceptance and in the future based on Harris Teeter’s needs. The associate must be willing and able to frequently work for long periods of time which could exceed an eight-hour shift. The associate must be available and willing to work weekends and holidays, as necessary. The associate will need to respond to the needs of the business as crisis situations arise.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail, Security and Investigations, and Public Safety

Referrals increase your chances of interviewing at Harris Teeter by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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