Asset Protection Manager

Portillo's; Oak Brook (IL); On-site; USD 87,000 - 115,000; Full time

Job summary

An established industry player is seeking an Asset Protection Manager to oversee safety and compliance across all restaurant locations. This pivotal role focuses on safeguarding company assets through effective training, clear communication, and data analysis. The ideal candidate will possess strong investigative and analytical skills, ensuring adherence to security policies while fostering a culture of safety and awareness among team members. Join a dynamic team that values collaboration and continuous improvement, and make a significant impact on operational excellence and team safety.

Benefits

Monthly Tech Reimbursement

Quarterly Gift Cards

Comprehensive Benefits Package

401(k) with Match

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Qualifications

• 5-7 years experience in Asset Protection/Loss Prevention in restaurant or retail.
• Strong investigative and analytical skills with a keen eye for irregularities.
• Completion of Wicklander-Zulawski or similar interview courses.

Responsibilities

• Conduct investigations into theft and policy infractions with professionalism.
• Analyze POS transaction trends to identify irregularities.
• Develop and implement restaurant audit plans focused on cash handling.

Skills

Investigative Skills

Analytical Skills

Communication Skills

Training Skills

Knowledge of POS Systems

Education

High School Diploma

Degree Preferred

CFI, CFE, or LPC Certification

Tools

Microsoft Office

Envysion

MIRUS

Job description

Job Description:

The Asset Protection Manager oversees Asset Protection across all restaurant locations, focusing on cash handling, training, POS system analysis, operational audits, policy compliance, and safety of Team Members and guests. This role supports corporate compliance by upholding company policies, procedures, and directives. Through proactive training, clear communication, and data analysis, it helps safeguard company assets. Responsibilities include investigating theft, policy violations, and management concerns.

Family: We work together to make everyone feel at home, stepping up when needed.

• Support and educate Team Members and leadership on asset protection best practices
• Partner with Operations, HR, and Legal teams to ensure a safe work environment
• Conduct investigations into theft, policy infractions, and management concerns with professionalism and integrity
• Ensure compliance with security policies and procedures

Greatness: We strive to be the best, continuously improving in Quality, Service, Attitude, and Cleanliness

• Analyze POS transaction trends to identify irregularities
• Develop and implement restaurant audit plans focused on cash handling, POS transactions, and safety
• Create and update policy documents, training materials, and communications to promote awareness and compliance
• Communicate investigation findings effectively to leadership

Energy: We act with urgency and passion, maintaining attention to detail

• Identify and address security risks promptly
• Use video surveillance, data analytics, observations, and interviews to investigate suspected violations
• Provide comprehensive training to management and Team Members

Fun: We entertain guests, connect authentically, and make each other smile

• Create a security-aware culture without fear—engage employees in interactive training
• Foster an open environment for reporting concerns
• Perform other assigned work or projects

Qualifications

• High school diploma required; degree preferred
• At least one certification: CFI, CFE, or LPC
• Completion of Wicklander-Zulawski or similar interview courses
• 5–7 years experience in Asset Protection/Loss Prevention in restaurant or retail
• Strong investigative, analytical skills, and keen eye for irregularities
• Knowledge of restaurant/retail operations, inventory controls, POS systems
• Experience with Envysion and/or MIRUS a plus
• Proficiency in Microsoft Office, especially Excel with data and graphs
• Excellent communication and training skills
• Self-motivated, independent, collaborative
• Occasional travel may be required

Salary range: $87,000 – $115,000, based on experience, location, and skills.

This role includes participation in a bonus program, monthly tech reimbursement, quarterly gift cards, and a comprehensive benefits package (medical, dental, vision, paid time off, life insurance, 401(k) with match). Learn more about our benefits here.

DISCLAIMER: This description summarizes the general nature of the work but is not exhaustive. Duties and responsibilities may change as needed.