Asset Protection Coordinator

Ralph Lauren Corporation; Chicago (IL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Asset Protection Coordinator to ensure a safe environment for customers and associates. This role involves detecting and deterring theft, conducting surveillance, and promoting compliance with safety policies. The ideal candidate will have retail experience, strong communication skills, and basic computer skills. You'll work collaboratively with store management and law enforcement to maintain safety and security. Join a team that values inclusion and offers a robust benefits package, flexible working arrangements, and opportunities for growth.

Benefits

Robust Benefits Package

Above-Market Time Off

Flexible Working Arrangements

Incentive Compensation

Learning Opportunities

Qualifications

• Several years of retail experience preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Ensure safety of customers and associates by promoting compliance with safety policies.
• Conduct surveillance and apprehend theft suspects following company guidelines.

Skills

Retail Experience

Verbal Communication

Written Communication

Basic Computer Skills

CCTV Knowledge

Confidentiality

Flexibility

Education

High School Diploma

Tools

CCTV Systems

Microsoft Windows

Microsoft Excel

Job description

Pay Range: The pay range for this job is $16.2 - $23 per hour; actual pay depends on experience and geographic location.

Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation where applicable, and varied learning opportunities.

Company Description:

Ralph Lauren Corporation (NYSE: RL) is a global leader in designing, marketing, and distributing premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of history, Ralph Lauren's reputation and distinctive image have been built across a wide range of products, brands, and international markets. Our brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making us one of the most recognized families of consumer brands worldwide.

At Ralph Lauren, we foster a culture of inclusion and belonging by amplifying diverse voices and perspectives. We promote fairness and inclusion through talent development, education, communication, employee groups, and celebration.

Position Overview:

The Asset Protection Coordinator (APC) is responsible for detecting, apprehending, or deterring activities that could result in loss to Ralph Lauren. APCs ensure a safe environment for customers, associates, and vendors, and promote compliance with policies related to theft prevention, safety, and inventory control. They also conduct training and awareness programs within operational areas.

Responsibilities include:

1. Ensuring safety of all customers and associates by promoting and ensuring operational compliance with safety policies and procedures.
2. Conducting surveillance and apprehending external theft suspects following company guidelines.
3. Monitoring the sales floor for potential theft activities with attention to detail.
4. Operating and monitoring security systems, including CCTV.
5. Assisting in internal theft investigations as directed.
6. Monitoring access to prevent unauthorized removal of assets.
7. Completing audits related to operations, safety, and inventory control.
8. Maintaining relationships with law enforcement and mall security, and representing Ralph Lauren in court proceedings related to apprehensions.
9. Preparing incident, investigation, and audit reports accurately and promptly.
10. Assisting in inventory planning, execution, and reconciliation.
11. Developing partnerships with store management and associates to enhance awareness and reduce shrinkage.

Experience, Skills & Knowledge:

1. Several years of retail experience preferred.
2. High School diploma or equivalent.
3. Completion of pre-hire paperwork, including background checks.
4. Strong verbal and written communication skills.
5. Basic computer skills (e.g., Microsoft Windows, Excel).
6. Knowledge of CCTV systems preferred.
7. Ability to maintain confidentiality.
8. Flexibility to work day or evening shifts, including weekends and holidays.

Ralph Lauren considers qualified applicants with arrest or conviction records in accordance with applicable laws, including fair chance laws.