Asset Protection Investigator

SAKS & CO; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Critical illness coverage

Hospital and accident insurance

Employee discount

Job summary

Exemplar Luxury Group, the luxury collective uniting brands with unrivaled customer experiences, is hiring an Asset Protection Investigator on-site at our distribution center. You will join the Asset Protection team to prevent losses from theft and fraud, report to the Asset Protection Manager, and help safeguard employees and operations.

The role requires 1+ years in Loss Prevention/Asset Protection, strong verbal and writing skills, customer-focused mindset, and basic computer proficiency.

Qualifications

• 1+ years of Loss Prevention/Asset Protection experience or equivalent.
• Strong customer-focused mindset and service orientation.
• Clear verbal and written communication skills.
• Investigative and conflict management abilities.
• Basic computer literacy and familiarity with standard software.

Responsibilities

• Maintain the general safety of customers, employees, and the distribution center.
• Assess and respond to emergency situations as needed.
• Perform monitoring and surveillance to identify indicators of theft or fraud.
• Conduct external and internal investigations with proper documentation.
• Prepare and complete reports on theft incidents, merchandise recoveries, accidents and audits.
• Reduce inventory loss through audits and training programs.
• Support and participate in store operations programs.

Skills

Customer-focused mindset

Verbal and writing skills

Investigative skills

Conflict management skills

Basic computer proficiency

Flexible schedule

Job description

WHO WE ARE:

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Job Description:

YOU WILL BE: As an Asset Protection Investigator, you will work as a member of our Asset Protection team to prevent losses from external and internal theft and fraud. You will work on-site in our Distribution Center and report to the Asset Protection Manager.

WHAT YOU WILL DO:

• Maintain the general safety of customers, employees, and the store
• Assess and help with emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all Asset Protection incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

WHAT YOU WILL BRING :

• 1+ years of experience in Loss Prevention/Asset Protection
• A customer-focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Able to quickly respond to changes in direction or unexpected situations
• Able to work a flexible schedule based on store needs

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• critical illness
• hospital and accident insurance

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .

Salary Range $18.27 - $20.19*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.