Asset Protection Investigator

060 SAKS & CO LLC; Miami (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Voluntary benefits

Employee discount

Job summary

Saks Fifth Avenue is hiring an Asset Protection Investigator to join our Asset Protection team. You will work on-site in our Distribution Center and report to the Asset Protection Manager, helping prevent losses from theft and fraud.

Responsibilities include monitoring for indicators of theft, conducting investigations, and preparing reports on incidents and audits. The role emphasizes safety, adaptability, and a customer-focused approach within a luxury retail environment.

Qualifications

• 1+ years of experience in Loss Prevention/Asset Protection.
• Customer-focused mindset.
• Verbal and writing skills.
• Basic proficiency with computer software.
• Investigative and conflict management skills.
• Able to quickly respond to changes in direction or unexpected situations.
• Able to work a flexible schedule based on store needs.

Responsibilities

• Maintain the general safety of customers, employees, and the store.
• Assess and help with emergency situations.
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud.
• Conduct external and internal investigations, documenting all Asset Protection incidents properly.
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
• Reduce and control loss of inventory through audits and training.
• Support and participate in store operations programs.

Skills

Loss Prevention

Customer focus

Verbal communication

Written communication

Computer literacy

Investigative skills

Conflict management

Adaptability

Flexible scheduling

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

As an Asset Protection Investigator, you will work as a member of our Asset Protection team to prevent losses from external and internal theft and fraud. You will work on-site in our Distribution Center and report to the Asset Protection Manager.

WHAT YOU WILL DO:

• Maintain the general safety of customers, employees, and the store
• Assess and help with emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all Asset Protection incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

WHAT YOU WILL BRING:

• 1+ years of experience in Loss Prevention/Asset Protection
• A customer-focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Able to quickly respond to changes in direction or unexpected situations
• Able to work a flexible schedule based on store needs

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Benefits:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Salary Range $21.53 - $26.91* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.