Asset Protection Investigator

Brobston Group; San Antonio (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) retirement plan

Employee Discount

Job summary

Saks Global is seeking an Asset Protection Investigator to join the on-site team at the Distribution Center. You will prevent losses from theft and fraud while reporting to the Asset Protection Manager.

Key responsibilities include monitoring for indicators of theft, conducting investigations, and preparing detailed incident reports. The role requires 1+ years in LP/AP, a customer-focused mindset, and the ability to adapt to changing conditions.

Qualifications

• 1+ years of experience in Loss Prevention/Asset Protection
• Customer-focused mindset
• Strong verbal and written communication abilities
• Basic proficiency with computer software
• Investigative and conflict management skills
• Ability to adapt to changing directions or unexpected situations
• Ability to work a flexible schedule based on store needs

Responsibilities

• Maintain general safety of customers, employees, and the store
• Assess and respond to emergency situations
• Monitor and identify indicators for internal or external theft and fraud
• Conduct external and internal investigations and document incidents
• Prepare and complete reports on thefts, recoveries, and audits
• Reduce loss through audits and training
• Support store operations programs

Skills

Loss prevention

Customer focus

Verbal & written skills

Computer proficiency

Investigative skills

Flexible scheduling

Job description

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

Saks Global

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own . By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE:

As an Asset Protection Investigator, you will work as a member of our Asset Protection team to prevent losses from external and internal theft and fraud. You will work on-site in our Distribution Center and report to the Asset Protection Manager.

WHAT YOU WILL DO:

• Maintain the general safety of customers, employees, and the store


• Assess and help with emergency situations


• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud


• Conduct external and internal investigations, documenting all Asset Protection incidents properly


• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits


• Reduce and control loss of inventory through audits and training


• Support and participate in store operations programs

WHAT YOU WILL BRING:

• 1+ years of experience in Loss Prevention/Asset Protection


• A customer-focused mindset


• Verbal and writing skills


• Basic proficiency with computer software


• Investigative and conflict management skills


• Able to quickly respond to changes in direction or unexpected situations


• Able to work a flexible schedule based on store needs

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation


• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate


• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)


• An amazing employee discount

SALARY AND OTHER BENEFITS:

The hourly rate for this position is between $ 21.53 - $26.91 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please let us know.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation


• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate


• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)


• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $21.53 - $26.91*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.