Asset Protection Investigator

Exemplar Luxury Group

Pittston (Luzerne County)

On-site

USD 25,000 - 28,000

Full time

2 days ago
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Benefits offered by this job

Medical, vision and dental
401(k) retirement plan
Life insurance
Disability insurance
Employee discount

Job summary

Exemplar Luxury Group is seeking an Asset Protection Investigator to join our on-site Distribution Center team. You will prevent losses from external and internal theft and fraud, reporting to the Asset Protection Manager.

The role requires 1+ year of Loss Prevention/Asset Protection experience, customer focus, strong verbal and written skills, and basic computer proficiency. You will work in a fast-paced retail logistics environment with comprehensive benefits.

Qualifications

  • 1+ years of experience in Loss Prevention/Asset Protection.
  • Strong customer-focused mindset.
  • Clear verbal and written communication skills.
  • Basic proficiency with computer software.
  • Investigative and conflict management skills.
  • Able to respond quickly to changes in direction or unexpected situations.
  • Able to work a flexible schedule based on store needs.

Responsibilities

  • Maintain the general safety of customers, employees, and the store.
  • Assess and help with emergency situations.
  • Perform monitoring and surveillance to identify indicators for theft and fraud.
  • Conduct external and internal investigations, documenting all Asset Protection incidents.
  • Prepare and complete reports related to theft incidents, merchandise recoveries, and audits.
  • Reduce and control loss through audits and training.
  • Support and participate in store operations programs.

Skills

Loss Prevention
Customer focus
Verbal and written communication
Computer skills
Investigations
Flexibility
Schedule adaptability

Job description

Who We Are

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Who We Are

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Job Description
YOU WILL BE:

As an Asset Protection Investigator, you will work as a member of our Asset Protection team to prevent losses from external and internal theft and fraud. You will work on-site in our Distribution Center and report to the Asset Protection Manager.

What You Will Do
  • Maintain the general safety of customers, employees, and the store
  • Assess and help with emergency situations
  • Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
  • Conduct external and internal investigations, documenting all Asset Protection incidents properly
  • Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
  • Reduce and control loss of inventory through audits and training
  • Support and participate in store operations programs
What You Will Bring
  • 1+ years of experience in Loss Prevention/Asset Protection
  • A customer-focused mindset
  • Verbal and writing skills
  • Basic proficiency with computer software
  • Investigative and conflict management skills
  • Able to quickly respond to changes in direction or unexpected situations
  • Able to work a flexible schedule based on store needs
Your Life And Career At Exemplar Luxury Group
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.

Salary Range $18.27 - $20.19* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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