Asset Protection & Guest Experience Lead

JCPenney; Elmhurst (NY); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Elmhurst, New York, is seeking an Asset Protection Service Associate to keep the store safe and profitable by executing company programs and investigating suspicious activities. You will greet customers, assist with product searches, and demonstrate strong service while working with teammates.

The role emphasizes loss prevention, safety compliance, coaching of staff, and reporting incidents. Eligible associates receive benefits and 401(k) matching; hourly pay is disclosed in the job

Qualifications

• Retail loss-prevention experience or interest in safety programs.
• Ability to greet and assist customers while maintaining store standards.
• Willingness to partner with team members and leadership.

Responsibilities

• Provide outstanding customer service and assist customers in locating products.
• Maintain strong presence on the sales floor to deter theft.
• Assist with Asset Protection and safety programs and communicate standards.

Skills

Customer service

Loss prevention

Team collaboration

Communication

Job description

JCPenney in Elmhurst, New York, is seeking an Asset Protection Service Associate to keep the store safe and profitable by executing company programs and investigating suspicious activities. You will greet customers, assist with product searches, and demonstrate strong service while working with teammates.

The role emphasizes loss prevention, safety compliance, coaching of staff, and reporting incidents. Eligible associates receive benefits and 401(k) matching; hourly pay is disclosed in the job