Asset Protection Detective, Easton - Full Time

Macy's; Columbus (OH); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Incentives

Merit review

Employee assistance program

Résumé du poste

Macy's Easton is seeking an Asset Protection Detective to join our security team in Columbus, OH. This full-time position involves using surveillance to prevent theft, maintain a safe shopping environment, and protect company assets.

You will work closely with store teams and law enforcement, with weekend shifts and a focus on de-escalation and customer safety. The role requires flexibility, a High School Diploma or equivalent, and the ability to obtain licenses and certifications.

Qualifications

• High School Diploma or equivalent.
• Flexible availability, including days, evenings, weekends and holidays.
• Ability to communicate and share information with diverse groups of customers and peers.
• Obtain and maintain required licenses, trainings, and certifications.
• For jobs in New York, a current New York State Security Guard License is required.

Responsabilités

• Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees.
• Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues.
• Recover stolen merchandise
• Research and provide statements and evidence to support investigations
• Prepare reports on theft incidents, investigations, and audits
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
• Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
• Testify in court for criminal and civil cases
• Train colleagues on protocols to help protect company assets
• Respond to alarm conditions and work on special assignments
• Facilitate first aid for customers and colleagues
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Connaissances

Flexible Availability

De-escalation skills

Communication

Team player

Licenses & Certifications

Formation

High School Diploma or equivalent

Description du poste

Asset Protection Detective, Easton - Full Time

*Be part of an amazing story*
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Job Overview*
Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will have the opportunity to receive expert training and develop your skills in this role. You will create and foster relationships with store teams and law enforcement agencies. Our goal is to protect company assets while maintaining a safe, customer-centric shopping environment.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found [here](https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf).

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What You Will Do

• Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees
• Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues
• Recover stolen merchandise
• Research and provide statements and evidence to support investigations
• Prepare reports on theft incidents, investigations, and audits
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
• Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
• Testify in court for criminal and civil cases
• Train colleagues on protocols to help protect company assets
• Respond to alarm conditions and work on special assignments
• Facilitate first aid for customers and colleagues
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• A resourceful self-starter who can adapt quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Enjoy working as part of a team, as well as independently
• Obtain and maintain required licenses, trainings, and certifications
• For jobs in New York, a current New York State Security Guard License is required
• High School Diploma or equivalent

Essential Physical Requirements You Will Perform

• Walking, standing for extended periods; bursts of quick movement
• Apprehension of subjects in accordance with company policy
• Requires hearing, close vision, color vision, and ability to adjust focus
• Occasional stooping, kneeling, crouching, and reaching above eye level
• Ability to spend long periods of time in enclosed areas
• Lifting and moving items up to 30 pounds

Join us and help write the next chapter in our story -

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.