Asset Protection & Customer Safety Advocate

Nordstrom; Washington (District of Columbia); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom in Washington DC is seeking an Asset Protection Security Ambassador to help prevent inventory loss through vigilant presence and coworker training. You will engage customers professionally, monitor floors, and respond to incidents while upholding confidentiality and security standards.

The role requires a valid DC security license, the ability to maintain a visible presence on the sales floor, and flexibility to work a schedule based on business needs.

Qualifications

• A valid security license is required for this role in Washington DC.
• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative and a high level of ownership
• Meet any local licensing requirements
• The ability to work a flexible schedule based on business needs

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Skills

Security license

Visible floor presence

Calm under pressure

Accountability

Flexible schedule

Customer interaction

Job description

Nordstrom in Washington DC is seeking an Asset Protection Security Ambassador to help prevent inventory loss through vigilant presence and coworker training. You will engage customers professionally, monitor floors, and respond to incidents while upholding confidentiality and security standards.

The role requires a valid DC security license, the ability to maintain a visible presence on the sales floor, and flexibility to work a schedule based on business needs.