Asset Protection & Customer Experience Associate

Dierbergs Markets, Inc.; Missouri; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible scheduling

Weekly pay

Employee Assistance Program

Dierbergs Rewards

Job summary

Dierbergs Markets, Inc. is seeking an Asset Protection Associate in Missouri for a part-time role (up to 20 hours/week).

The position focuses on delivering friendly service while maintaining a visible presence to deter theft and protect customers, associates, merchandise, and company assets. You will observe activity, coordinate with Loss Prevention and Store Management, and use calm communication to de-escalate tense situations.

Qualifications

• Must be at least 18 and have dependable transportation.
• Must pass a background check and obtain Security Licensing (Dierbergs pays for licensing).
• High school diploma or equivalent required.
• At least 1 year of customer service experience; retail/safety/loss prevention preferred.
• Observant, professional, and able to stay composed under pressure.

Responsibilities

• Deliver courteous customer service by greeting customers and assisting.
• Maintain visible presence to deter theft and promote safety.
• Observe store activity to identify safety or security concerns.
• Coordinate with Loss Prevention and Store Management to respond to issues.
• De-escalate tense situations using calm, respectful communication.
• Assist with emergency procedures and safety reporting.
• Document incidents accurately and promptly.
• Support with licensing and training adherence.

Skills

Customer service

Observation skills

Communication skills

Situational awareness

Education

High school diploma or equivalent

Job description

Dierbergs Markets, Inc. is seeking an Asset Protection Associate in Missouri for a part-time role (up to 20 hours/week).

The position focuses on delivering friendly service while maintaining a visible presence to deter theft and protect customers, associates, merchandise, and company assets. You will observe activity, coordinate with Loss Prevention and Store Management, and use calm communication to de-escalate tense situations.