Asset Management Specialist

New Silver; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Unlimited vacation and sick days

Global team

Opportunities for advancement

Job summary

New Silver is a fintech company delivering fast, flexible capital to real estate investors. We seek an Asset Management Specialist to manage construction draws, monitor loan performance, and coordinate borrower communications in a remote LATAM setup.

You will work with borrowers, internal teams, and third-party servicers to ensure insurance, compliance, and timely loan status updates while supporting ongoing asset management projects and reporting.

Qualifications

• 1–3+ years of experience in loan servicing or asset management.
• Experience in mortgage operations is strongly preferred.
• Excellent written and verbal communication under time pressure.
• Highly organized with ability to manage multiple loans and deadlines.
• Proficiency in Excel and CRM systems.

Responsibilities

• Process and review construction draw requests per policy.
• Monitor portfolio for past due payments and follow up with borrowers.
• Track loan maturities and coordinate extensions, payoffs, or refi.
• Serve as primary contact for borrower queries on draws and loan status.
• Follow up on insurance certificates and tax documents for compliance.
• Coordinate with third-party servicers on payments and payoff requests.
• Maintain accurate loan records in internal systems.
• Identify at‑risk loans and escalate to the right team.
• Support ad hoc asset management projects and reporting.

Skills

Loan servicing

Asset management

Communication

Attention to detail

Independent worker

Tools

HubSpot

CRM platforms

Excel

Job description

Asset Management Specialist

Salary: Salary negotiable, commensurate with experience

Location: LatAm

New Silver is a fintech company with a mission - helping to improve local communities by providing fast, convenient and flexible capital to real estate investors. We use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey.

We are proud to be a 2-time Inc. Magazine Regionals Award Winner, a testament to our rapid growth and impact in the fintech and real estate lending space.

Our growing company is headquartered in CT, with a global presence. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game, and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!

Your Role:

In your role as the Draw & Asset Management Specialist you will support the servicing and draw management side of our loan portfolio. This role is responsible for managing construction draws, monitoring past due and maturing loans, coordinating borrower and servicer communication, and ensuring insurance and compliance requirements stay current across the portfolio. This is a high-touch, detail-driven role that works closely with borrowers, internal teams, and third-party servicers to keep loans performing and on track.

Location:

Remote

Benefits:

• Be a key member of a small team
• Fast paced startup environment, global team
• Help real people succeed in business
• Unlimited vacation and sick days
• Opportunities for advancement to more senior roles

Key Responsibilities:

• Process and review construction draw requests, ensuring documentation, inspections, and disbursement approvals follow company policy
• Monitor the loan portfolio for past due payments and proactively follow up with borrowers to resolve delinquencies
• Track upcoming loan maturities and manage borrower outreach for extensions, payoffs, or refinance coordination
• Serve as a primary point of contact for borrower communication related to draws, servicing, extensions, insurance, and general loan status questions
• Follow up on insurance certificates and tax documentation, ensuring coverage remains current and compliant with loan requirements
• Coordinate with third-party servicers on payment processing, request and manage payoff requests, and reporting
• Maintain accurate and up-to-date loan records in internal systems
• Identify and elevate at-risk loans or borrower issues to the appropriate internal team
• Support ad hoc asset management projects and reporting as needed

General Operations

• Tackle a range of operational tasks as needed to support the lending and servicing teams
• Identify process improvements to enhance speed, accuracy, and customer experience

Qualifications

• 1–3+ years of experience in loan servicing, asset management, mortgage operations, or a related field (real estate/lending experience strongly preferred)
• Familiarity with construction draw processes, loan servicing workflows, or borrower-facing collections is a plus
• Strong written and verbal communication skills, with the ability to manage borrower conversations professionally under time pressure
• Highly organized with strong attention to detail and ability to manage multiple loans/deadlines simultaneously
• Comfortable working in Excel and CRM/loan servicing platforms (HubSpot experience a plus)
• Self-starter who can work independently and identify issues before they become

Environment and Culture:

• Our days can be long, but we get rewarded for it
• We are driving for growth
• We are available and responsive
• We are a global team of self-starters
• We move fast but try not to break things
• We are proud to help communities rebuild