Partner Relationship Manager

New Silver; West Hartford (CT); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Remote-friendly work

Leadership role

Global team events

Impactful work helping real people

Health, dental and life insurance

401K match

Unlimited time off

Job summary

New Silver is seeking a Partner Relationship Manager to own and scale the White Label Program, managing existing partners, onboarding new partners, and optimizing performance to drive loan origination volume and revenue growth.

This cross-functional role requires strong relationship management, operational execution, and commercial acumen, collaborating with Sales, Operations, Capital Markets, and Product to deliver scalable partner solutions.

Qualifications

• 3+ years of experience in Partnerships, Account Management, or Business Development.
• Experience in real estate construction and fix-and-flip lending is required.
• Commercially driven with a focus on revenue and performance metrics.

Responsibilities

• Own the end-to-end White Label Program, including strategy, execution, and performance tracking.
• Develop and refine the partner value proposition, onboarding process, and engagement model.
• Identify opportunities to scale and improve the program.

Skills

Partnerships

Account management

Business development

Relationship building

Sales collaboration

Job description

Partner Relationship Manager

Location: Hybrid (CT/MA)

Base Salary + Uncapped Commission | Target OTE: $200,000+

New Silver is a leading fintech lender accelerating investment in real estate. We empower fix-and-flip and construction investors by providing fast, flexible capital and certainty of execution. Leveraging data and technology for rapid approvals, we deliver an unmatched, high-touch customer experience to fuel projects that improve local communities.

We are proud to be a 2-time Inc. Magazine Regionals Award Winner, a testament to our rapid growth and impact in the fintech and real estate lending space. Our growing company is headquartered in CT, with a global presence. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!

Your Role:

We are seeking a Partner Relationship Manager to own and scale our White Label Program. This individual will be responsible for managing existing partners, prospecting and onboarding new partners, and optimizing partner performance to drive loan origination volume and revenue growth.

This is a highly cross-functional role requiring strong relationship management, operational execution, and commercial acumen. The ideal candidate is comfortable working with external partners while also building internal processes to support a scalable program.

Responsibilities:

Program Ownership

• Own the end-to-end White Label Program, including strategy, execution, and performance tracking


• Develop and refine the partner value proposition, onboarding process, and engagement model


• Identify opportunities to scale and improve the program

Partner Management

• Act as the primary point of contact for all white label partners


• Build strong, long-term relationships with key stakeholders


• Monitor partner performance and proactively address gaps

Partner Onboarding & Enablement

• Lead onboarding of new partners, ensuring a seamless launch


• Work with your own BDR team to prospect and build relationships with new partners


• Train partners on New Silver products, processes, and systems


• Create materials and playbooks to support partner success

Growth & Revenue Generation

• Drive loan volume through partner channels


• Identify upsell and expansion opportunities within existing partnerships


• Collaborate with Sales and Marketing to support partner-driven growth

Cross-Functional Collaboration

• Work closely with Sales, Operations, Capital Markets, and Product teams


• Act as the internal advocate for partner needs and feedback


• Help streamline processes to improve partner and borrower experience

Reporting & Analytics

• Track KPIs including partner performance, conversion rates, and revenue contribution


• Provide regular reporting and insights to leadership


• Use data to inform strategy and decision-making

Qualifications:

• 3+ years of experience in Partnerships, Account Management, or Business Development


• Experience in real estate construction and fix and flip lending required


• Commercially driven with a focus on revenue and performance metrics


• Excellent communication and stakeholder management skills


• Ability and desire to work hard and be available


• Ability to work in a fast-paced, high-growth environment

Benefits:

• Work primarily remotely


• Be a key leader


• Get together with your co-workers around the globe, with all expenses paid for


• Help real people succeed in business


• 100% health, dental and life insurance covered by employer


• 401K match


• Unlimited days off