Asset Finance Collections Specialist II: Delinquency Solutions

Huntington Bancshares, Inc.; Akron (OH); Hybrid; USD 29,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement savings plan

Paid time off (PTO)

Paid holidays

Job summary

Huntington Bancshares, Inc. is seeking an experienced collections professional to manage delinquency levels in a 30–89 day portfolio. The role involves outbound calls, letters, and negotiation of payment arrangements to recover past-due amounts.

You will analyze credit information, coordinate with customers and internal partners, and determine when to escalate to default, modification, or repossession. A Bachelor's degree and 3+ years in collections are required.

Qualifications

• Bachelor’s degree.
• 3+ years of collections experience, preferably commercial.

Responsibilities

• Manage delinquency levels within the portfolio through outbound calls, letters, and the use of third-party providers
• Assist customers with account reconciliations using payment and billing histories
• Access and analyze appropriate credit information, including consumer and commercial credit bureau reports, when appropriate
• Communicate effectively with customers and/or their representatives, as well as internal business partners, to resolve delinquency issues
• Recommend paths to resolution for customers and internal stakeholders, including negotiated payment arrangements and recommendations for modification, default, or repossession.

Skills

Strong communication skills

Analytical skills

Multitasking

Attention to detail

Excel

Education

Bachelor’s degree

Tools

Excel

Job description

Huntington Bancshares, Inc. is seeking an experienced collections professional to manage delinquency levels in a 30–89 day portfolio. The role involves outbound calls, letters, and negotiation of payment arrangements to recover past-due amounts.

You will analyze credit information, coordinate with customers and internal partners, and determine when to escalate to default, modification, or repossession. A Bachelor's degree and 3+ years in collections are required.