Asset Finance Collections Pro II - Remote-Eligible

0101 The Huntington National Bank; United States; Hybrid; USD 29,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life & Disability insurance

Retirement plan

Paid leave

Paid holidays

PTO

Job summary

Huntington is seeking a Collections Specialist to manage delinquency levels within the assigned portfolio through outbound calls, letters, and third-party providers. You will assist customers with reconciliations and analyze credit information to determine appropriate actions.

Collaborating with customers, their representatives, and internal partners, you will recommend payment arrangements and modifications to resolve delinquency and protect interests of the bank.

Qualifications

• Bachelor's degree required.
• 3+ years of collections experience, preferably commercial.
• Strong written and verbal communication skills.
• Ability to multitask in a deadline-driven, fast-paced environment.
• Analytical and problem-solving skills.
• Strong PC skills, including Excel.

Responsibilities

• Manage delinquency levels within the assigned portfolio through outbound calls, letters, and the use of third-party providers
• Assist customers with account reconciliations using payment and billing histories
• Access and analyze appropriate credit information, including consumer and commercial credit bureau reports, when appropriate
• Communicate effectively with customers and/or their representatives, as well as internal business partners, to resolve delinquency issues
• Recommend paths to resolution for customers and internal stakeholders, including negotiated payment arrangements and recommendations for modification, default, or repossession

Skills

Communication

Multitasking

Analytical thinking

Problem solving

Decision making

Education

Bachelor's degree

Tools

Excel

Job description

Huntington is seeking a Collections Specialist to manage delinquency levels within the assigned portfolio through outbound calls, letters, and third-party providers. You will assist customers with reconciliations and analyze credit information to determine appropriate actions.

Collaborating with customers, their representatives, and internal partners, you will recommend payment arrangements and modifications to resolve delinquency and protect interests of the bank.