Asset Architect - Professional Services

ZipRecruiter; San Ramon (CA); Remote; USD 90,000 - 142,000; Full time

Job summary

Join a leading company as an Asset Architect where you'll focus on rapid product development in cloud contact center software. With a strong emphasis on innovation and collaboration, you'll leverage your expertise in cloud infrastructure and software development. This fully remote role offers competitive compensation and comprehensive benefits, fostering an inclusive environment for authentic contributions.

Benefits

Health coverage

Mental health support

Stock purchase plans

Paid time off

Parental leave

Qualifications

• 5+ years of experience in application or integration software development.
• 3+ years in web application development (HTML5, JavaScript).
• 1+ year with services like Heroku or self-hosted Node.js.

Responsibilities

• Work on rapid product development in a team environment.
• Implement modern methodologies and tools for software delivery.
• Collaborate via web conferences and chat.

Skills

Cloud infrastructure best practices

Continuous integration practices

Software development

End-to-end tool chains

Cloud-based software development

Unix-based operating systems

Education

BA/BS degree or equivalent

Tools

Jira

Confluence

Visual Studio Code

Git

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate and foster an inclusive environment, empowering our employees to be their authentic selves.

Our Professional Services development team is growing, and we are seeking an Asset Architect. The Asset Development group focuses on delivering products in a rapid development cycle to augment and extend Five9's core product offerings. This role involves rapid product development using modern methodologies and tools that automate software definition, architecture, development, and delivery. The person will work in a team environment via web conferences and chat collaboration, must be a self-starter, and able to work independently. If you thrive on challenging, ever-changing projects, this might be the right position for you!

Required Skills:

• Strong knowledge of Cloud infrastructure best practices, preferably Google Cloud.
• Excellent understanding of continuous integration practices.
• Proficiency in specifying and implementing test and production environment infrastructure.
• Strong software development background; full stack developer.
• Experience with end-to-end tool chains including project definition, source control, linting, and test automation.
• Familiarity with Jira and Confluence is a plus.
• Basic knowledge of JavaScript, Typescript, HTML, Node.js.
• Experience with Typescript, Nest.js, Vue.
• Toolchain familiarity: Visual Studio Code, Jira, Confluence, Git.
• Understanding of cloud-based software development considerations and architectures (GCP, AWS) and web APIs (SOAP, REST, AJAX, WebSocket).
• Proficiency in Unix-based operating systems.

Qualifications:

• 5+ years of experience in application or integration software development, preferably related to CTI systems like Cisco ICM/UCCE, Genesys, or Avaya.
• 3+ years of web application development experience (HTML5, JavaScript) with tooling such as jQuery, Backbone.js, Bootstrap, etc.
• 1+ year of experience with web hosting services like Heroku, OpenShift, or self-hosted Node.js.
• BA/BS degree or equivalent work experience.

Work Location: This role is fully remote outside a 50-mile radius of San Ramon or hybrid (3 days/week) within 50 miles of San Ramon.

We support pay transparency and offer a compensation range of $90,900—$141,800 USD, including potential bonuses, stock, and other incentives. Benefits include health coverage, mental health support, stock purchase plans, paid time off, holidays, volunteer hours, and parental leave.

Our commitment to diversity and inclusion is reflected in our team and hiring practices. We are an equal opportunity employer.

View our privacy policy here: https://www.five9.com/pt.

Note: Five9 will never ask applicants for money as a job prerequisite.