ASSESSMENTS OFFICE MANAGER B

MD; Worcester (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Annual and sick leave

Parental leave

Pension plan

Job summary

MD is looking for a dedicated employee for clerical operations within the County Assessment Office in Worcester County, Massachusetts. Responsibilities include interacting with the public, training staff, and ensuring compliance with office procedures.

Minimum qualifications include a high school diploma and four years of clerical experience. Desired skills involve excellent communication, organizational abilities, and proficiency in Microsoft Office.

Benefits include health, dental, annual and sick leave, parental leave, and a pension plan.

Qualifications

• Four years of clerical or technical experience in processing assessment records and forms.
• Substitutions allowed for relevant experience or military service.
• Knowledge of policies and practices used in local assessments office.

Responsibilities

• Interact with the General Public and provide accurate information.
• Train clerical staff to ensure efficient functioning.
• Delegate work to maintain efficient workflow.
• Evaluate employee performance and suggest improvements.
• Assist Supervisor in clerical office policy development.

Skills

Clerical operations

Customer service

Microsoft Office

Verbal and written communication

Organization and time management

Education

Graduation from an accredited high school

Job description

Main Purpose of Job

Responsible for all clerical operations within the County Assessment Office subject to the supervision of the Supervisor of Assessments.

Position Duties

• Interact with the General Public in a timely and courteous manner, providing 97% accurate information, and adhering to the SDAT Customer Service Promise and related policies.
• Train all clerical staff to a level necessary for efficient functioning, following office guidelines and state regulations.
• Delegate work to subordinates to produce the most efficient workflow, following office procedures and guidelines.
• Evaluate subordinate employees fairly and identify ways to improve their performance, following PEP and office procedures and guidelines.
• Assist the Supervisor in developing and implementing clerical office policy to the best of one's ability.
• Complete other duties in a timely manner as defined by the Supervisor.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Four years of clerical or technical experience in processing assessment records and forms.
• Candidates may substitute additional experience performing general clerical duties on a year‑for‑year basis for up to two years of the required education.
• Candidates may substitute U.S. Armed Forces military service experience as a non‑commissioned officer in financial administration and program classification or financial administration and program specialty codes in the accounting and budget field of work on a year‑for‑year basis for the required experience.

Desired or Preferred Qualifications

• Knowledge of policies and practices used in a local assessments office.
• Clerical or technical experience in processing property assessment records and forms.
• Excellent verbal/written communication skills.
• Excellent organizational/time management skills.
• Experience with Microsoft Office (Word, Excel, PowerPoint) and Google platforms.

Limitations on Selection

Must be willing to work in Worcester County. Recruitment is limited to current State Department of Assessments and Taxation employees only.

Licenses, Registrations and Certifications

Not applicable.

Benefits

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost.

Personal Leave – new State employees are awarded six (6) personnel days annually (prorated based on start date).

Annual Leave – ten (10) days of accumulated annual leave per year.

Sick Leave – fifteen (15) days of accumulated sick leave per year.

Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

Holidays – State employees also celebrate at least twelve (12) holidays per year.

Pension – State employees earn credit towards a retirement pension.

Equal Opportunity Statement

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Additional Information

People with disabilities and bilingual candidates are encouraged to apply. Appropriate accommodations for individuals with disabilities are available upon request. We thank our veterans for their service to our country.