Assessment Technician

chess; New Mexico; On-site; USD 22,000 - 28,000; Full time

Job summary

Central New Mexico Community College is seeking an Assessment Technician to coordinate and administer tests, including standardized, placement, and accommodated exams, while upholding security and confidentiality.

The role supports student success by registering examinees, proctoring in-person and remote tests via Zoom/Teams/WebEx, and maintaining accurate records in Banner. Strong communication and data-entry skills are essential; bilingual in Spanish and English is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience administering and proctoring exams preferred.
• Ability to communicate testing procedures clearly.

Responsibilities

• Register students, verify IDs, schedule tests, and explain procedures.
• Administer and proctor in-person and remote standardized tests with integrity.
• Assist students with testing accommodations and adaptive technology.
• Troubleshoot testing software and equipment to minimize disruptions.
• Maintain accurate test records and generate reports for compliance.
• Ensure confidentiality and follow policies and security protocols.
• Facilitate online remote testing via Zoom/Teams/WebEx.

Skills

Bilingual in Spanish and English

Customer service

Data entry

Problem solving

Education

High School Diploma or equivalent

Tools

TABE/CASAS testing software

Banner

Zoom/Teams/WebEx for remote testing

Job description

Compensation

$16.20 - $20.24

CompensationType:

Hourly

Employment Type:

Regular

Grade:

NE03

Position Summary

The Assessment Technician supports the academic success of students by coordinating and administering a variety of standardized and placement tests, accommodated exams, and professional certification assessments in accordance with institutional, state, and federal guidelines. This position ensures a secure, fair, and professional testing environment while maintaining strict confidentiality and integrity throughout the testing process.

Duties & Responsibilities

• Registers students for tests, verifies identification, schedules appointments, and communicates testing procedures clearly and professionally.

• Administers and proctors in-person and remote standardized tests (including HSE, ESL, and accommodated exams) while upholding testing integrity and security standards.

• Assists students with disabilities by supporting the use of testing accommodations and adaptive technology, ensuring inclusive and respectful service.

• Troubleshoots technical issues related to testing software (e.g., TABE/CASAS) and equipment to minimize disruptions and maintain a smooth testing environment.

• Maintains accurate test records and documentation, enters scores into systems like Banner, and prepares reports for tracking and compliance.

• Ensures compliance with institutional policies, testing regulations, and security protocols, including maintaining confidentiality and following established procedures.

• Manages and maintains databases, performs data entry, and creates templates and documentation to support efficient and accurate operations.

• Facilitates online remote testing through platforms like Zoom, MS Teams, and WebEx, utilizing breakout rooms, screen sharing, and remote support tools.

• Demonstrates professionalism and reliability by working independently, meeting deadlines, problem-solving effectively, and supporting team and departmental goals.

• Provides high-quality customer service by welcoming students and visitors, responding to inquiries via phone, email, chat, and in-person, and ensuring a positive testing experience.

• Performs other related duties as assigned.

Minimum Qualifications

Minimums

High School Diploma or equivalent

• AND
• One (1) year of experience

Experience in teaching or testing is recommended

Must complete the 3rd party vendor training and certifications below within 6 months of hire:

• Accuplacer (CollegeBoard) in-person & remote
• ATI TEAS in-person & remote
• CLEP (CollegeBoard)
• GED (PearsonVUE)
• HiSET (ETS)
• SACA (Mechatronics)
• Praxis (ETS)

Must complete the in-house training below within 6 months of hire:

• Accessibility Services testing
• AVANT language testing
• CASAS & TABE
• CNM Course testing
• CNM Challenge exams
• CTS Surg. Tech. (PSI)
• IC3 (Certiport)
• IC3 Practice (Gmetrix)
• CNM Make-up testing
• P/P Challenge exams
• RegisterBlast
• Spanish/Biology/French/Placement (remote & in-person)
  

Preferences

• Bilingual in Spanish and English.
• One year experience administering and proctoring exams.
• Experience entering and retrieving data using database applications.
• Familiarity with online meeting platforms (i.e., Zoom, WebEx, etc.), including the use of breakout rooms, screen sharing, and remote support features
• Experience performing minor trouble shooting of computer-based testing programs.
• Best consideration date 10/07/2026
  

Work Schedule

• Monday-Friday 8:00 to 5:00 pm

EEO STATEMENT

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.