Assessment Coordinator, PRN Behavioral Health

Lifepoint Health; Carrollton (TX); Hybrid; USD 42,000 - 54,000; Part time

Job summary

Carrollton Springs, part of Lifepoint Health, is seeking an Assessment Coordinator to join our behavioral health team in Carrollton, TX. You will assess walk-ins and calls to determine services, schedule initial psychiatric assessments, and help guide admissions with compassion.

This role requires a high school diploma or GED, CPR and de-escalation certifications, and prior experience in a psychiatric health-care setting.

Qualifications

• High school diploma or GED required.
• CPR and de-escalation certifications required within 30 days.
• Experience in a psychiatric health-care facility preferred.
• Strong customer service and triage skills essential.

Responsibilities

• Assess walk‑ins and calls to determine services or referrals and schedule initial psychiatric assessments.
• Answer inquiry calls, present options, document calls, and schedule admissions.
• Collaborate with business office to streamline admissions and triage patients.
• Provide clerical support and data entry into the electronic record system.
• Maintain forms and supplies for the Care Coordination Department.
• Check in belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessments, orient patients, assist with discharges, and forward docs to referral sources.
• Perform other duties as assigned.

Skills

Customer service

Triage

Clinical assessment

Education

High school diploma or GED

CPR certification

De-escalation certification

Tools

Electronic health records

Job description

Assessment Coordinator

Schedule: PRN

Your experience matters

Carrollton Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier® Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

An Assessment Coordinator who excels in this role:

• Assesses walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answers inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborates with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provides clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintains an appropriate stock of forms and supplies to support the Care Coordination Department.
• Checks in patient belongings, processes consent forms, and coordinates admission paperwork.
• Schedules assessment appointments, orients patients to units and outpatient programs, assists with discharges, and sends documentation to referral sources within required timeframes.
• Performs other duties as assigned.

What we're looking for

Applicants should have a high school diploma or GED. Additional requirements include:

• Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric or geriatric patients preferred; strong clinical assessment skills required.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De‑escalation certification is required within 30 days of employment and prior to any patient contact.
• Requires strong customer service and triage skills to manage inquiries and coordinate admissions

More about Carrollton Springs

Carrollton Springs is a 78-bed behavioral health hospital offering exceptional care to the Carrollton, TX community.

EEOC Statement

"Carrollton Springs is an Equal Opportunity Employer. Carrollton Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.