Assessment Coordinator

Lifepoint Health®; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition assistance

Paid time off

401(k) with company match

Job summary

Lifepoint Health’s Triangle Springs behavioral health unit in Raleigh, NC seeks an Assessment Coordinator to schedule assessments and coordinate admissions for patients with substance use, dual diagnosis, or emotional disorders.

Ideal candidates have strong clinical assessment skills, experience in psychiatric care, and a commitment to compassionate, patient-centered service. The role emphasizes collaboration with the Care Coordination Department to ensure smooth patient flow.

Qualifications

• High School Diploma or GED preferred.
• Basic Life Support certification required within 30 days of hire.
• Experience in a psychiatric healthcare facility with adults/geriatrics preferred; strong clinical assessment skills.

Responsibilities

• Assess callers to determine services or referrals and schedule initial psychiatric assessments.
• Answer inquiries about treatment and services; present options and set appointments.
• Coordinate with Care Coordination staff to streamline admissions and referrals.

Skills

Clinical assessment

Communication

Education

High School Diploma or GED

Job description

Your Experience Matters

Triangle Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others.

Schedule: Full-time, 9a-5:30p

As an Assessment Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

An Assessment Coordinator who excels in this role:

• Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What We're Looking For

• Education: High School Diploma or GED preferred.
• Basic Life Support certification is required within 30 days of hire.
• Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

More About Triangle Springs

Triangle Springs is a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.

EEOC Statement

"Triangle Springs Hospital is an Equal Opportunity Employer. Triangle Springs Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.