Assessment Center Technician

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Milwaukee Area Technical College (MATC) seeks a detail‑oriented clerical professional to serve as an Examiner for GED and Pearson Vue Testing. Under the Director of Admissions & Testing, you will perform diverse administrative duties, maintain confidential records, and support testing operations on site in Wisconsin.

The role requires an Associate's degree, at least two years of office experience, and strong skills in Word, Excel, and data entry.

Qualifications

• Must have an Associate's degree.
• Minimum two years of office experience.
• Bachelor’s degree preferred.
• Strong knowledge of Word/Excel and data entry.

Responsibilities

• Serve as examiner for GED and Pearson Vue Testing.
• Gather, compile and report statistical materials.
• Maintain and update filing systems and confidential records.
• Answer inquiries with technical information about department operations.

Skills

Office Admin

Data entry

Records management

Confidentiality

Communication

Time management

Education

Associate's degree

Bachelor's degree

Tools

Word

Excel

Electronic Mail

Data entry systems

Job description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow.

Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Under general supervision of the Director of Admissions & Testing, responsible for performing difficult and varied clerical duties for a department or an organizational unit. Responsible for acting as an Examiner for GED and Pearson Vue Professional Testing. Work requires detailed knowledge of an operation and the exercise of independent judgment and initiative in a wide range of matters to assist management or professional personnel in the completion of significant details including correspondence, public contacts, or by gathering background material for supervisor's review.

• Serves as an examiner for GED and Pearson Vue Testing.
• Gathers and/or provides factual information, requiring reference to a variety of sources. Compiles, calculates, and prepares statistical material including designing formats for complex tables, charts and graphs.
• Drafts forms, composes form letters, and compiles factual reports which require exercise of judgment.
• Enters data through an electronic keyboard to record or verify a variety of complex or encoded data; receives and reviews input and output data; maintains and revises lists, control records and other source documents.
• Allocates materials to, and cross-files in, a complex filing system. Maintains and updates files, records, logs, listings, and other reference materials. Develops new filing systems as required.
• Proofreads and corrects written materials. Verifies information for accuracy and completeness and resolves discrepancies in listings, reports, or other sources including information retrieved from data entry terminals.
• Screens mail and determines which correspondence may be answered by others than immediate superior and addressee.
• Makes appointments, exercising judgment concerning priorities.
• Receives and directs visitors to designated personnel or offices.
• Answers telephones and directs calls to designated personnel. Responds to questions and inquiries by providing information of a technical nature, requiring knowledge of department operations and procedures; exercises discretion in determining whether and what information should be released.
• Trains and directs a small staff of clerical employees
• Operates personal computer, computer terminal, calculator, duplicating, copying, computer terminal, and other office equipment.
• Performs related duties as required or assigned.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education

• Associate's degree.

Preferred Education

• Bachelor's degree.

Required Experience

• Must have a minimum of two (2) year of office experience.

Preferred Experience

• Four (4) years office experience.

Knowledge, Skills and Abilities

• Thorough knowledge of business English, spelling, punctuation and composition.
• Thorough knowledge of modern business office practices, procedures and skill in their applications.
• Knowledge of and proficiency in the use of a personal computer, computer applications and software such as Word, Excel, Electronic Mail, etc.
• Ability to keep complex records, to assemble and organize data, and prepare reports from such records.
• Ability to compose a wide variety of correspondence without specific instructions.
• Ability to take and transcribe dictation accurately.
• Ability to establish and maintain effective working relationships with all levels of other staff, employees, students and the general public.
• Ability to maintain confidential information and communicate effectively about sensitive issues through both oral and written means.
• Ability to work under stress and pressure.

Start Date

This position supports the Enrollment and Retention, Testing Department and is available to start immediately.

Hours

This position is a full-time position and works 38.75 hours a week. Works between the hours are Monday - Thursday 9:30 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 4:30 p.m. In-person, work must be performed in the state of Wisconsin.

Compensation

Hourly pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal equity, and a review of the applicant’s employment and educational background as listed on the job application.

Application Materials & Requirements

To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed. Please follow these steps.

1. Complete the Employment Application in its Entirety You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

Attach All Required Documents (At Time of Application)

1. Cover Letter (Optional)
2. Up to date - Resume (please note, submission of only a resume does not satisfy the requirement for a thoroughly completed application.

Interview

Virtual interviews will be scheduled within two weeks of postings closing date.

EEO

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email [e-mail].