Administrative Assistant I (Part-time)- Oak Creek

Oak Grove; Milwaukee (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Milwaukee Area Technical College seeks a part-time Administrative Assistant I for the Oak Creek Campus. The role handles front desk duties, greeting visitors, answer ing phones, and a range of clerical tasks to keep operations smooth.

Responsibilities include scheduling, data entry, and document preparation, with supervision provided for training. Hours are up to 19 per week; in-person in Wisconsin, supporting a dynamic team.

Qualifications

• High school diploma or equivalent.
• Minimum six months of office experience.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Proficiency with Google Suite.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Front desk operations and visitor greeting with professional service.
• Provide general administrative support and document preparation.
• Manage filing systems and scheduling.
• Protect confidentiality and ethical handling of information.
• Collaborate with students, staff, and administrators.
• Engage in ongoing learning and professional development.
• Perform other related duties as needed.

Skills

Customer focus

Action oriented

Values differences

Self-development

Compassion

Cultivates innovation

Optimizes work processes

Ensures accountability

Collaborates

Interpersonal savvy

Communicates effectively

Instills trust

Education

High school diploma or equivalent

Job description

Description

Milwaukee Area Technical College (MATC) is Wisconsin's largest andmost diverse technical college, offering 170+ high-quality programsthat connect students to a career in as little as one to two years.The college also offers a less expensive path to a four-yeardegree. MATC is transforming lives, industry and our community bypreparing students today for the careers of tomorrow. MATC'sdiverse team members - 42% of whom are employees of color--workwith a purpose to serve the students who make us one of the mostdiverse two-year institutions in the Midwest. Together, we aremeeting the needs of the community we shared and committed toeliminating equity gaps in higher education for both students andemployees. We are seeking passionate individuals to join our teamwho shares the same passion in serving this purpose. Learn moreabout MATC at www.matc.edu.

One (1) part-time vacancy at our Oak Creek Campus, working up to19 hours per week. Hours vary based on departmental needs. This isa 43- week position (academic year).

The Administrative Assistant I, provides essential support bymanaging front desk operations, greeting visitors, answering phonecalls, and performing a variety of clerical and administrativeduties to support the department. This includes managing schedules,handling communication, organizing documents, and assisting withday-to-day office operations. The role involves data entry,maintaining filing systems, and coordinating meetings, all whileensuring smooth workflow and efficient office management. TheAdministrative Assistant I plays a key role in supporting theteam’s needs, ensuring a productive and organized workenvironment.

Work involves a variety of tasks that require attention to detail,basic analytical skills, and the ability to follow establishedpractices and procedures. Supervision is provided to guide theemployee, with a focus on training and development. The positioninvolves working both independently and as part of a team tosupport staff and achieve goals.

Characteristic Duties and Responsibilities

Reception and Customer Service:

Performs front deskoperations, greets and assists visitors in a professional andcourteous manner providing exemplary customer service, answers anddirects incoming calls, takes messages, and ensures timelyfollow-up, and monitors and manages office deliveries and maildistribution.

Administrative Support:

Provides general administrativesupport to department by managing all filing and maintaining thefiling system. Completes data entry, photocopying, and assists inthe preparation of documents, reports, and correspondence asneeded. Schedules appointments, meetings, and conference roomreservations. Provides administrative support to staff andmanagement, including handling routine inquiries and performingtasks as directed.

Maintains Office and Supplies:

Ensures the office is keptclean, organized, and functional at all times. Performs inventoryof office supplies and requests/orders additional supplies asneeded.

Ethics and Confidentiality:

Practices honesty bydemonstrating a consistent and uncompromising adherence to strongmoral and ethical principles, values, truthfulness, and accuracy inall actions. Addresses all student and employee behavior in aconfidential and respectful manner.

Collaborative Teamwork:

Establishes, maintains, and enhancespositive work relationships with students, staff, faculty, andadministrators.

Continuous Learning & Professional Development:

Maintains informed on emerging technology trends and common userissues in higher education with an emphasis on community Colleges.Actively organizes and/or participates in applicable workgroups,trainings, workshops, seminars, committees and professionalassociations or conferences to promote continuous learning.

Other duties:

Performs other related duties within the scopeof the position as required for the efficient operation of thedivision and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditationstandards/requirement, as well as all MATC policies andprocedures.

Required Education & Experience

High school diploma orequivalent and a minimum of six (6) months of officeexperience.

Preferred Education & Experience

High school diplomaor equivalent and one (1) year or more of office experience.

Required Licensure/Certification

None

Competencies:

• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion
• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent communication and interpersonal skills, with emphison strong organizational skills.
• Ability to understand, interpret and explain rules,regulations, procedures, and written and oral instructions.
• Ability to communicate effectively through both oral andwritten means.
• Ability to establish, collaborate and maintain effective workrelationships with peers, students, teachers, staff,representatives of outside agencies, educational institutions, andthe general public.
• Ability to convey an image of professionalism and dedication inwork related activities.
• Ability to work with culturally diverse student and employeepopulations and promote a positive work environment.
• Proficiency in the use of computers and software specific toposition, including Google Suite software.
• Ability to work successfully with minimal supervision as anindividual and team contributor.
• Ability to establish workflows, manages multiple projects, andmeets necessary deadlines.

Supplemental Information

Start Date:

This position supports the Child Care ServicesDivision and is available to start immediately.

Hours:

Up to 19 hours weekly, in-person, primarily based outof the Oak Creek Campus. Work is conducted during scheduled coursehours, Monday - Friday. Hours vary based on departmental needs.Employees will conduct all work hours in the State of Wisconsin,performing work outside the state is strictly prohibited.

Salary:

Salary is determined by years of experience creditand internal salary equity. Salary determination will be only basedon years of credited experience that is listed on the jobapplication, please include complete work history.

Interviews:

Selected qualified candidates will be invited tovirtually interview for this position on a date to bedetermined.

EEOC:

Milwaukee Area Technical College will notdiscriminate against any employee, applicant for employment,student, or applicant for admission on the basis of race, color,national origin, ancestry, sex, sexual orientation, creed,religion, political affiliation, marital status, parental status,pregnancy, disability, age, membership in any reserve component ofthe armed forces, union affiliation, arrest and conviction record,or any other protected category under applicable local, state orfederal law. Milwaukee Area Technical College is an EqualOpportunity/Access Educator/Employer. Reasonable accommodationswill be provided for qualified individuals with disabilities. Ifyou have a disability and need special accommodation for theapplication process, please contact our office at 414-297-6529(Wisconsin Relay System: 711) or email [e-mail] .