Assertive Community Treatment (ACT) Supervisor

Carolina-Outreach; Supply (NC); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Health plan (Anthem)

HSA/FSA

Delta Dental

Vision plan (EyeMed)

401k

Paid time off

Educational assistance

Licensure residency program

Career development

Job summary

Carolina Outreach in Smithfield, NC, invites applications for an ACT Team Lead. The role blends administrative oversight with direct client care to guide a multidisciplinary team delivering Assertive Community Treatment services.

The ideal candidate has a Master’s degree in a relevant field, NC licensure, and at least one year of direct practice with mental health or substance use challenges. Expect a salaried, full-time position with leadership responsibilities and clinical supervision.

Qualifications

• Master’s degree in counseling, social work, psychology or related field.
• Must hold a current license to practice in North Carolina (e.g., LCSW/A, LCMHC/A, LMFT/A).
• Strong leadership, organizational, and communication skills with a commitment to person-centered care.

Responsibilities

• Provide clinical and administrative supervision for the ACT team, ensuring adherence to program standards.
• Deliver direct client services including crisis assessment, symptom management, individual counseling and psychotherapy.
• Coordinate education, support and consultation for clients’ families and natural supports.
• Oversee program standards and compliance with national ACT guidelines and regulatory requirements.
• Lead planning and evaluation of person-centered plans in collaboration with clients and the team.

Skills

Leadership

Organizational skills

Communication skills

Person-centered care

Education

Master’s Degree in Counseling, Social Work, Psychology, or related field

Job description

About UsSince 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.About the RoleCarolina Outreach is looking for a compassionate, driven, and clinically skilled ACT Team Lead to join our dedicated team in Smithfiled, NC. As part of the ncgCARE network, we’re committed to transforming lives through evidence-based behavioral health services — and we need a strong leader to help guide that mission on the ground.In this full-time role, you'll lead a passionate multidisciplinary team delivering Assertive Community Treatment (ACT) services. You'll balance administrative oversight and direct client care (approximately 60/40), playing a key role in shaping team culture, maintaining clinical excellence, and ensuring every individual we serve receives the person-centered support they deserve.You’ll step into a role that blends strategic leadership with hands-on care — offering supervision, consultation, and guidance to your team, while also working directly with clients to support their journey toward stability and independence. From crisis response to long-term planning, your work will touch every aspect of ACT service delivery.This is more than a leadership position — it’s a chance to make a daily difference in the lives of individuals living with severe and persistent mental illness. You’ll also have the opportunity to influence service innovation, advocate in the community, and elevate standards of care in partnership with a values-driven organization.Team Leadership and Supervision:Provide clinical and administrative supervision for the ACT team, ensuring adherence to program standards.Conduct individual clinical supervision and case consultations for team members.Respond to crisis situations with staff and act as a back-up for client needs as required.Direct Client Services:Deliver services such as crisis assessment, symptom management, individual counseling, and psychotherapy.Provide substance abuse treatment, daily living support, and social or leisure activity services to clients.Coordinate education, support, and consultation for clients’ families and natural supports.Program Oversight and Standards:Ensure compliance with the latest National Program Standards for ACT Teams, as defined by the National Alliance for the Mentally Ill or the U.S. Department of Health and Human Services.Oversee both internal and external services, advocate for clients in the community, and collaborate with families and natural supports.Planning and Evaluation:Lead the development and evaluation of person-centered plans in collaboration with the client and the team.Monitor and ensure services are appropriate, effective, and aligned with client needs.This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.CompensationThis role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position.Compensation: $61,449 - $83,441Placement within the range is based on licensure level, education, and experience.What You Can ExpectAdministrative and scheduling supportSupportive clinical and operational leadershipOpportunities to build your preferred clinical focus areasStreamlined onboarding and credentialing supportResponsibilitiesMaintain accurate and timely clinical documentationCollaborate with care teams as neededMaintain compliance with all clinical and regulatory standardsParticipate in supervision (if applicable based on licensure level)Education: Master’s Degree in Counseling, Social Work, Psychology, or a related field.Licensure: Must hold a current license to practice in North Carolina (e.g., LCSW/A, LCMHC/A, LMFT/A).Experience: Minimum of one year of direct practice experience working with individuals with mental health or substance use challenges.Skills: Strong leadership, organizational, and communication skills, with a commitment to person-centered care.Why Join UsWe are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.Consumer-driven health plan coverage provided by AnthemWellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.Health Savings Account (HSA) or Flex Spending Account (FSA)Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.Generous paid time off401k or Roth IRA Retirement Programs administered by EmpowerFinancial planning and education services at no cost to youVoluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)Educational Assistance (your position, date of hire and years of service determine your eligibility)Licensure Residency Program for Full-time Clinical StaffAdvancement and Career Development OpportunitiesLegal Notice:We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.