Aspiring Restaurant Manager — Lead & Develop Teams

carlislellc; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Wendy's in Shreveport, LA is seeking a Restaurant Manager to support the General Manager by coaching the team and maintaining a fun, inviting work environment while ensuring compliance with company policies and local laws. You will lead staffing, scheduling, and training, monitor food quality, safety, and service times, and drive profitability through cost control and strong customer service.

With the GM or DM, you will oversee daily operations and development of crew, delivering consistent

Responsibilities

• Manage labor costs by evaluating labor needs against projected sales during shifts.
• Review monthly budget and P&L with General Manager or District Manager.
• Promote customer satisfaction to build sales.
• Monitor costs by supervising prep, production and procedures.
• Track waste and monitor crew positions.
• Communicate problems in sales and profit to GM/DM.
• Assist in executing sales and profits plans.
• Monitor food costs to prevent waste and theft.
• Monitor product quality by talking with customers during walk-throughs.
• Provide feedback to crew to maintain standards.
• Assess service times and improve efficiency.
• Train crew to respond promptly to customer needs.
• Train crew in customer courtesy and satisfaction.
• Take corrective action to improve service times.
• Encourage crew feedback to gauge customer satisfaction.
• Set daily SOS goals and communicate them clearly.
• Train crew to maintain cleanliness during shifts.
• Follow restaurant cleaning plans.
• Direct crew to fix cleaning deficiencies.
• Train crew on new products.
• Assist GM in training new managers.
• Train crew and use orientation processes.
• Cross-train staff for flexible coverage.
• Recognize high performers for promotion.
• Follow flowcharts to meet prep and production goals.
• Monitor inventory levels to ensure availability.
• Conduct weekly physical inventory.
• Manage weekly deliveries.
• Maintain security of cash, product and equipment.
• Follow priorities set by GM.
• Ensure execution of standards during shifts.
• Manage shifts to 80% Q.S.C.
• Take action when problems are anticipated.
• Follow Operations manual procedures.
• Maintain safe working conditions.
• Follow cash control policies.
• Report accidents promptly.
• Resolve procedures per Health Dept inspectors.
• Use checklists like ‘Managing Better Shifts’.
• Perform admin duties as required.
• Write crew schedules to meet plans.
• Comply with crew benefits policies.
• Follow Preventative Maintenance Program.
• Train and monitor crew to maintain equipment.

Job description

Wendy's in Shreveport, LA is seeking a Restaurant Manager to support the General Manager by coaching the team and maintaining a fun, inviting work environment while ensuring compliance with company policies and local laws. You will lead staffing, scheduling, and training, monitor food quality, safety, and service times, and drive profitability through cost control and strong customer service.

With the GM or DM, you will oversee daily operations and development of crew, delivering consistent