Aspiring Personal Banker: Rotational Training & Growth Path

Fifth Third Bank

Jackson (MI)

On-site

USD 38,000 - 56,000

Full time

14 days+

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Job summary

Fifth Third Bank in Jackson, Michigan is seeking candidates for the Retail Personal Banker II track after a 4-8 week onboarding and education program that includes rotations in Operations and Sales & Service. The role focuses on selling a full range of banking products to meet customer needs, while delivering specialized service and maintaining a high standard of customer experience.

You will promote deposits, loans, and fee-based services, with opportunities for growth through referral

Qualifications

College degree or equivalent required or preferred depending on background.
Experience in financial services or retail banking is a plus.
Ability to develop comfort with sales activities to acquire new customers and cross-sell existing customers.
Familiarity with financial products and customer care processes.

Responsibilities

Use consultative sales process and needs assessment to identify customer financial needs.
Maintain knowledge of Retail products/services and recommend suitable solutions.
Utilize approved tools to reach out to customers and set periodic financial reviews.
Cross-sell to existing customers and engage in outside sales activities as directed.
Establish relationships with business partners to provide holistic financial solutions.
Meet or exceed customer experience and sales goals while handling risks ethically.