Aspiring General Manager: Lead Teams, Elevate Service

Baskin-Robbins; Northern (KY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Dunkin' Donuts franchisee is hiring an Assistant General Manager to lead a store team in Kentucky. You will supervise Shift Leaders and Crew Members, deploy staff, monitor drive-thru performance, set goals, and ensure fast, friendly service while maintaining high standards.

As an AGM, you’ll develop management skills, support the General Manager, and nurture talent from within. We value leadership, teamwork, and a passion for delivering great customer experiences in a fast-paced retail

Qualifications

• Leadership of Shift Leaders and Crew Members by supporting each individual's growth.

Responsibilities

• Leadership of Shift Leaders and Crew Members by supporting each individual's growth.
• Crew deployment, drive-thru performance, goal setting, communicating results, and executing the red book (operational standards).
• Deliver fast, friendly, and energetic service.
• Be a team player who can jump in wherever needed.

Skills

Leadership

Job description

Dunkin' Donuts franchisee is hiring an Assistant General Manager to lead a store team in Kentucky. You will supervise Shift Leaders and Crew Members, deploy staff, monitor drive-thru performance, set goals, and ensure fast, friendly service while maintaining high standards.

As an AGM, you’ll develop management skills, support the General Manager, and nurture talent from within. We value leadership, teamwork, and a passion for delivering great customer experiences in a fast-paced retail