Aspen Five-Star Cocktail Server | Ski Pass & Perks

The Little Nell; Aspen (CO); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Employee Ski Pass and Dependent Ski P‎

Other company perks

Job summary

The Cocktail Server of The Little Nell in Aspen is a guest-focused role centered on delivering exceptional service in a Five-Star, Five-Diamond setting. You will master bar menus, demonstrate product knowledge across wine, food, and liquor, and uphold Forbes 5-Star standards while engaging guests with warmth and precision.

This seasonal full-time position reports to the Restaurant Manager and requires at least 1 year of serving or bartending experience and 1 year of advanced beverage knowledge.

Qualifications

• High school diploma or GED preferred
• 1 year of serving or bartending experience required
• 1 year of advanced beverage knowledge preferred
• Familiarity with Forbes 5-Star standards and procedures
• Knowledge of food and beverage products offered
• Knowledge of company policies and procedures
• Understanding how to assist customers and meet their needs effectively
• Ability to prioritize tasks and manage time effectively
• Ability to do basic problem-solving
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Strong attention to detail
• Ability to work under stressful circumstances
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner
• Ability to communicate clearly in English, both verbally and in writing to team members and customers

Responsibilities

• Ensure friendly greeting to all guests while served within established procedures and standards
• Proficient in all bar menus and can describe all menu items to a guest if/when necessary
• Responsible for bank; ensure its safe return/deposit
• Ensure adequate working knowledge of the Point Of Sale System
• Accountable for securing payment from guest
• Clear, clean and reset bar during service
• Responsible for proper opening and closing of bar
• Make managers aware of all guest comments and complaints
• Familiar with Colorado liquor laws
• Complete tasks and projects delegated by the manager
• Assist other departments as business volumes, and staff levels demand
• Other duties as assigned

Job description

The Cocktail Server of The Little Nell in Aspen is a guest-focused role centered on delivering exceptional service in a Five-Star, Five-Diamond setting. You will master bar menus, demonstrate product knowledge across wine, food, and liquor, and uphold Forbes 5-Star standards while engaging guests with warmth and precision.

This seasonal full-time position reports to the Restaurant Manager and requires at least 1 year of serving or bartending experience and 1 year of advanced beverage knowledge.